Marina Dock Attendant: Watercraft Rentals & Guest Service

Lake Chabot Hospitality; California; On-site; USD 19,000 - 28,000; Part time

Job summary

Lake Chabot Hospitality LLC, dba Lake Chabot- Set in a picturesque setting just outside Oakland, working at Lake Chabot offers a great opportunity to engage with the local community and nature, ensuring that guests have an enjoyable and safe experience in this popular urban oasis. Join our team for the 2026 season.

The Dock Attendant oversees merchandise sales and watercraft rental operations, greeting visitors, selling goods, collecting fees, and ensuring safety and cash control in the marina

Qualifications

• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Must be able to perform duties in an aquatic environment and possess the physical skills to enter and exit moored watercraft, which may be somewhat unstable.
• Possess good communications skills, a courteous demeanor, and a helpful attitude.

Responsibilities

• Greets customers in a friendly, courteous manner and sets a good example for visitors and fellow employees.
• Accurately completes and processes boat rental contracts
• Answers company phone in a friendly and helpful manner
• Meets all returning boats and guests as they arrive at the Marina
• Operates a concession outlet, greets visitors, and is knowledgeable and able to answer visitor questions.
• Notifies supervisor immediately any time a guest is not 100% satisfied with their experience
• Maintains marina merchandise - keeps well stocked and organized.
• Collects recreation use fees, maintains the safety and security of the marina and dock areas, helps control parking, boat ramp areas, and picnic areas
• Maintains administrative logs, receipts, cash register tapes, and other data as may be required.
• Checks boats thoroughly for any damage/cleans and refuels boats upon their return.
• Keeps management apprised of all units that need repairs and/or parts.
• Charges, checks and fills water level in batteries as directed.Ensures boats are properly secured before leaving for the day.
• Keeps mechanics apprised of all units in need of repairs and/or parts.
• Performs routine marina maintenance duties, which include manual labor consisting of cleaning boats, equipment, marina facilities, and keeping the marina area free of litter.
• Operates all rental watercraft and is able to adequately instruct rental customers about the proper and safe operation of rental watercraft according to U.S. Coast Guard safety standards; ensures guests are fitted with proper life jackets.

Skills

Customer service

Public interaction

Communication

Job description

Lake Chabot Hospitality LLC, dba Lake Chabot- Set in a picturesque setting just outside Oakland, working at Lake Chabot offers a great opportunity to engage with the local community and nature, ensuring that guests have an enjoyable and safe experience in this popular urban oasis. Join our team for the 2026 season.

The Dock Attendant oversees merchandise sales and watercraft rental operations, greeting visitors, selling goods, collecting fees, and ensuring safety and cash control in the marina