Marina Dock Attendant: Guest Experience & Safety

Planned Companies; Jersey City (NJ); On-site; USD 30,000 - 34,000; Part time

Job summary

Planned Companies in Jersey City, NJ, seeks a Dock Attendant to maintain a safe, welcoming waterfront for residents, guests, and visitors. You will assist with docking operations, monitor marina activity, and help ensure compliance with safety rules and property guidelines.

This role requires strong customer service, outdoor work capability, and basic boating knowledge. You will greet guests, help with lines and tie-ups, report hazards, and support events while upholding high safety standards.

Qualifications

• Previous customer service, marina, or outdoor operations experience preferred.
• Basic knowledge of boating and docking procedures is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and assist residents and guests arriving at the dock in a friendly and professional manner.
• Provide support with docking and securing boats, including handling lines and ensuring proper tie-up procedures.
• Monitor dock activity to ensure safety and compliance with marina rules and regulations.
• Inspect docks, slips, and surrounding areas for cleanliness, safety hazards, or maintenance issues.
• Enforce policies related to dock usage, guest access, and safety requirements.
• Assist with coordinating boat arrivals, departures, and slip assignments as directed.
• Maintain organization and cleanliness of the dock, walkways, and equipment areas.
• Report any damage, incidents, or unsafe conditions to management immediately.
• Provide general information about the facility, amenities, and local area as needed.
• Support fueling operations, equipment handling, or minor maintenance tasks if applicable.
• Assist with special events or high-traffic periods at the marina.
• Follow all safety procedures, including weather-related protocols and emergency response guidelines.
• Perform additional duties as assigned to support marina and property operations

Skills

Customer service

Marina operations

Communication

Job description

Planned Companies in Jersey City, NJ, seeks a Dock Attendant to maintain a safe, welcoming waterfront for residents, guests, and visitors. You will assist with docking operations, monitor marina activity, and help ensure compliance with safety rules and property guidelines.

This role requires strong customer service, outdoor work capability, and basic boating knowledge. You will greet guests, help with lines and tie-ups, report hazards, and support events while upholding high safety standards.