Margin Specialist

Robinhood; Bellevue, Northern (WA, KY); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

401k Match

Equity

Paid Time Off

Mental Health

Wellness Benefits

Office Perks

Job summary

Robinhood is seeking a Middle Office Operations Margin Specialist to manage account-level risk, review margin calls, and help scale processes across our trading platforms. You’ll work with clearing, product, compliance, and engineering teams to improve efficiency and maintain high standards.

The role requires FINRA Series 7 and 63, understanding of Regulation T, and experience with retail client margin calls.

Qualifications

• Bachelor's degree or equivalent practical experience.
• FINRA Series 7 and Series 63.
• Understanding of equities and option strategies.
• Proficiency with technology and data-driven tools with automation mindset.
• Strong analytical, critical thinking, and data analysis skills.
• Knowledge of Regulation T and FINRA Rule 4210.
• Knowledge of Robinhood products.
• Experience with retail client margin calls.
• Bonus: FINRA Series 24.

Responsibilities

• Review daily margin calls and execute the firm’s margin sellout process.
• Recoveries across entities for timely reconciliation.
• Leverage AI-driven initiatives to improve workflows and automation.
• Serve as SME during outages; participate in on-call rotation outside hours.
• Drive testing of new products and existing processes for stability.
• Research and resolve margin-related escalations promptly and compliantly.
• Mitigate risk through intraday alert monitoring and account issue resolution.
• Collaborate with clearing, engineering, product, and international teams.
• Monitor margin interest rates and support rate programs implementation.
• Maintain SOPs and contribute to Help Center updates for accuracy.
• Ensure adherence to firm procedures and industry regulations.

Skills

FINRA Series 7

FINRA Series 63

Equities & options

Automation mindset

Data tools

Critical thinking

Robinhood product knowledge

Retail margin calls experience

FINRA Series 24

Education

Bachelor's degree or equivalent

Job description

Chicago, IL; Denver, CO; Lake Mary, FL; New York, NY

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Middle Office Operations team is committed to providing a superior customer journey while mitigating institutional risk and facilitating the execution of innovative brokerage services. We provide essential support for our various trading platforms by managing central middle-office operations, ensuring transaction accuracy, and overseeing vital risk-related functions.

As a Middle Office Operations Margin Specialist, you’ll be responsible for account level risk management and operations. You’ll perform essential daily duties to keep our margin business running smoothly, including analyzing and resolving various types of margin calls, communicating with customers via phone or email to resolve escalated issues, reviewing risk-based alerts, testing the functionality of our margin product, and reviewing our outbound communications and educational materials. Additionally, you’ll be expected to help scale our processes, tools, documentation, and workflows, and be a key member in helping us grow our team. Along with the broader Middle Office Operations team, you’ll work cross-functionally with our clearing, product, compliance, international, and engineering teams to improve operational efficiency, manage critical events effectively, and maintain our high-quality standards.

This role is based in our Denver, CO, Chicago, IL, Lake Mary, FL, and New York, NY office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Review daily margin calls and execute the firm's margin sellout process.
• Recovery efforts across multiple entities to ensure accurate and timely reconciliation.
• Leverage AI-driven initiatives to improve workflows, automate routine tasks, and enhance operational accuracy.
• Serve as a subject matter expert during critical system outages or issues, participating in the weekly on-call rotation and remaining available outside standard business hours, including early mornings or late evenings, to ensure timely resolution
• Drive testing of new products and conduct routine testing for existing processes to ensure stability and compliance.
• Research, prioritize, and resolve margin-related escalations in a timely and compliant manner.
• Mitigate firm and customer risk through intraday alert monitoring and proactively resolve account issues.
• Partner with clearing, engineering, product, and international teams to drive efficiency, enhance the margin offering, and ensure consistent onboarding and operational standards, while fostering a collaborative culture of knowledge sharing and continuous team development.
• Monitor and manage margin interest rates, ensuring accuracy and consistency across accounts, while assisting with the implementation of negotiated and promotional rate programs.
• Maintain detailed records in accordance with standard operating procedures (SOPs) and contribute to ongoing updates and improvements to SOPs and Help Center articles to ensure accuracy and clarity.
• Ensure adherence to firm procedures and industry regulations at all times.

What you bring

• Bachelor's degree or equivalent practical experience
• FINRA Series 7 and Series 63
• Understanding of equities and option strategies
• Demonstrated proficiency with technology and data-driven tools, with a forward-thinking approach to automation and process improvement.
• Strong analytical skills, including critical thinking and data analysis. Comfortable leveraging digital tools to solve complex problems and drive efficiency.
• Strong understanding of Regulation T and FINRA Rule 4210, including their application to margin requirements and risk management.
• Strong knowledge of Robinhood's products
• Experience with retail client margin calls
• Bonus: FINRA Series 24

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds.
• Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not.
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$85,000 - $100,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$75,000 - $88,000 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)

$66,000 - $78,000 USD

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review thePrivacy Policy for your country of application.

Equal Employment Opportunity Information

At Robinhood, we care deeply about diverse representation in our workforce as it supports our mission to democratize finance for all. In support of this goal, we encourage applicants to voluntarily identify demographic information. This information helps us to continue building a more inclusive workplace and to ensure effective recruiting programs that are inclusive of individuals across all backgrounds.

Self-identifying in this section is completely voluntary and if you choose not to provide any information, please select the “I don't wish to answer” option under that question. Whatever your decision, data that you provide in this section will not be considered in the hiring process or thereafter. Individuals seeking employment at Robinhood are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, marital status, ancestry, physical or mental disability, neurodivergence, veteran status, gender identity or expression, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity recordkeeping, reporting, and other legal requirements, and to be used in our efforts to recruit a diverse workforce. Any information that you do provide will be recorded and maintained in a confidential manner. For more information on EEOC definitions, please reference this document .

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The application deadline for this role is October 1, 2026