Marcus by Goldman Sachs, Money Movement & Reconciliation, Analyst, Draper, UT/ Richardson, TX

Goldman Sachs; Richardson (TX); Presencial; USD 70.000 - 95.000; Jornada completa

Descripción de la vacante

Marcus by Goldman Sachs is seeking a detail-oriented professional to manage day-to-day wire operations and money movement workflows in a fast-paced digital banking environment. The role emphasizes timely processing, accuracy in ledgers, and effective communication with internal teams to resolve escalations.

You will collaborate with senior leaders to document workflows, identify bottlenecks, and implement improvements, ensuring reliable service levels for high-value transactions and customer

Formación

• Associate's degree or equivalent military experience.
• General understanding of basic money movement process flows.
• Excellent communication skills, both written and verbal.

Responsabilidades

• Manage day-to-day operations to ensure incoming and outgoing wire are completed within service level.
• Manage Money Movement General Ledgers exceptions and escalations timely.
• Oversee ACH Exception process flow and Outgoing wire processing.
• Address escalated customer inquiries quickly to ensure customer satisfaction.
• Assess current processes, identify bottlenecks, and trends and propose process improvements.
• Partner with stakeholders to make improvements and document workflows.
• Work with leadership to ensure deliverables are provided timely.
• Prepare detailed communication materials, both presentations and memos, for senior leadership.
• Proactively resolve potential issues, with escalation as appropriate.

Conocimientos

Money movement knowledge

Communication skills

Process improvement

Educación

Associate's degree or military experience

Bachelor's Degree in Accounting or Business Administration

Descripción del empleo

Marcus by Goldman Sachs

As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online bank, delivering a fully digital experience without physical branches.

Job Description

As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online bank, delivering a fully digital experience without physical branches.

Marcus by Goldman Sachs

As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online bank, delivering a fully digital experience without physical branches.

Responsibilities

• Manage day-to-day operations to ensure incoming and outgoing wire are completed within service level.
• Manage Money Movement General Ledgers exceptions and escalations timely.
• Oversee ACH Exception process flow and Outgoing wire processing.
• Address escalated customer inquiries quickly to ensure customer satisfaction.
• Assess current processes, identify bottlenecks, and trends and propose process improvements.
• Partner with stakeholders to make improvements and document workflows.
• Work with leadership to ensure deliverables are provided timely.
• Prepare detailed communication materials, both presentations and memos, for senior leadership.
• Proactively resolve potential issues, with escalation as appropriate.

Basic Qualifications

• Associate's degree or equivalent military experience
• General understanding of basic money movement process flows
• Excellent communication skills, both written and verbal

Preferred Qualifications

• Bachelor's Degree; preferably in Accounting or Business Administrative
• Prior Back Office Money Movement experience

About Goldman Sachs

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.