Manufacturing Technical Trainer & Certification Coach

Smurfit Westrock; Dallas (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Smurfit Westrock is seeking a Technical Trainer to support on-the-floor training and operator certification processes at our Dallas site. This role reports to the site General Manager/Plant Manager and dotted lines to Operations Learning & Development, ensuring timely certification for operator and craft roles.

The trainer will conduct daily technical training, participate in New Hire Orientation, track training progress, and help create SOPs and learning aids.

Qualifications

• 1–3 years’ experience conducting/leading training, including On-The-Job training, or similar, in a manufacturing environment preferred.
• 2–4 years’ experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred
• Ability to read and write instructions and correspondence in English.

Responsibilities

• Completes daily technical training on the floor to assist with the Certification of team members in their roles.
• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed
• Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools
• Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training)
• Develops, builds, and maintains relationships with trainees & leaders in their role
• Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
• Conducts training on all shifts
• Influences others to be safety-minded
• Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
• Additional duties as assigned
• Improve local team performance through increasing skills and time to certification processes
• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset

Skills

On-the-Job training

Communication

Interpersonal skills

Problem solving

Tools

Learning Management System

English literacy

Job description

Smurfit Westrock is seeking a Technical Trainer to support on-the-floor training and operator certification processes at our Dallas site. This role reports to the site General Manager/Plant Manager and dotted lines to Operations Learning & Development, ensuring timely certification for operator and craft roles.

The trainer will conduct daily technical training, participate in New Hire Orientation, track training progress, and help create SOPs and learning aids.