Manufacturing Technical Support Analyst

Impact Business Group; Redmond (WA); On-site; USD 83,000 - 124,000; Full time

Job summary

Impact Business Group seeks a Manufacturing Technical Support Analyst to support SAP ECC and DELMIA Apriso MES in our Redmond, WA manufacturing team. This 18-month+ contract role focuses on troubleshooting ERP/MES issues from a manufacturing perspective and coordinating IT testing and bug fixes.

The ideal candidate has strong manufacturing experience with ERP/MES, excellent troubleshooting skills, and the ability to work cross-functionally with functional users and IT in a collaborative

Qualifications

• Experience with ERP/MES in manufacturing environments.
• Strong analytical and troubleshooting skills.
• Experience supporting ERP/MES users.

Responsibilities

• Analyzing manufacturing problems to be solved within ERP and MES
• Providing functional/technical knowledge for identifying, evaluating, and creating solutions to problems identified in the ERP and MES systems, from a Manufacturing perspective
• Configuring system settings and options; planning and executing unit, integration, and acceptance testing; and creating specifications for system changes to resolve issues
• Providing support and consultation to functional users related to ERP and MES systems
• Analyzing manufacturing data in the ERP/MES systems
• Troubleshooting the connection between functional manufacturing processes and business systems
• Leveraging manufacturing, materials, engineering, and/or data-analysis experience to resolve ERP/MES issues

Skills

SAP ECC

MES

UAT testing

Manufacturing

Tools

DELMIA Apriso

Job description

Our client, a Global Leader in the Medical Device Industry, has an immediate opening for a Manufacturing Technical Support Analyst (SAP ECC & MES Analyst) for an 18-month+ Contract role. Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed, and detail-oriented Top Talents in an extremely collaborative and professional environment. This position will be supporting our clients Redmond, WA Manufacturing Team, related to maintaining/troubleshooting their SAP ECC and DELMIA Apriso Manufacturing Execution System (MES) computer systems. In addition, this role will work cross-functionally with IT teams to perform UAT testing, validating enhancements, and verifying bug fixes. The ideal Candidate has strong Manufacturing functional and industry experience and is very technically oriented. This role will rely more on Functional knowledge of Manufacturing and ERP systems along with strong trouble-shooting skills, more so than a traditional IT background. Preference is for someone with a Manufacturing/Engineering background who has a strong Technology aptitude and has worked with ERP and MES systems.

Duties

• Analyzing manufacturing/business problems to be solved within automated systems (ERP and MES)
• Providing functional/technical knowledge for identifying, evaluating, and creating solutions to problems identified in the ERP and MES systems, from a Manufacturing perspective
• Configuring system settings and options; planning and executing unit, integration, and acceptance testing; and creating specifications for system changes to resolve issues
• Providing support and consultation to functional users related to ERP and MES systems
• Analyzing manufacturing data in the ERP/MES systems
• Troubleshooting the connection between functional manufacturing processes and business systems
• Leveraging manufacturing, materials, engineering, and/or data-analysis experience to resolve ERP/MES issues