Manufacturing Tech CS Executive: Yield & Throughput

Instrumental; Palo Alto (CA); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Health insurance

Vision plan

Dental plan

Commuter benefits

Parental leave

Job summary

Instrumental is looking for a Technical Customer Success Executive who blends deep manufacturing expertise with hands-on deployment work and executive sponsorship. You will partner with leading electronics manufacturers to drive NPI timelines, yield improvements, and measurable business impact from the Instrumental platform.

You’ll own deployments, translate data into business value, and build trusted executive relationships while guiding programs across engineering, quality, and operations.

Qualifications

• 8+ years of experience in hardware development, manufacturing, test, quality, reliability, or technical program management within the electronics industry.
• Experience collaborating with customers, manufacturing partners, or cross-functional teams on technical outcomes.
• Strong ability to translate complex problems into business impact and communicate with executives.

Responsibilities

• Drive customer outcomes and platform adoption across strategic customers.
• Lead deployments and manufacturing programs, configure projects, and ensure data accuracy.
• Translate insights into business impact and quantify improvements in yield and throughput.
• Build executive relationships and drive strategic growth with VP-level stakeholders.
• Act as the voice of the customer to influence product priorities.
• Operate with ownership and urgency to deliver results in a startup environment.

Skills

Hardware development

Manufacturing

Test

Quality

Reliability

Technical program management

Executive communication

Strategic thinking

Job description

Instrumental is looking for a Technical Customer Success Executive who blends deep manufacturing expertise with hands-on deployment work and executive sponsorship. You will partner with leading electronics manufacturers to drive NPI timelines, yield improvements, and measurable business impact from the Instrumental platform.

You’ll own deployments, translate data into business value, and build trusted executive relationships while guiding programs across engineering, quality, and operations.