Forward-Deployed Manufacturing Engineer

Instrumental Inc.; Cincinnati (OH); On-site; USD 100,000 - 150,000; Full time

Job summary

Instrumental Inc. seeks a Forward-Deployed Engineer to join our Customer Experience team. You will travel to manufacturing sites, install and tune hardware, and accelerate value by guiding AI-enabled software in real factories.

The ideal candidate has 3+ years in electronics manufacturing, understands factory environments, and excels at building relationships with factory stakeholders while delivering rapid results.

Qualifications

• Experience getting things done in electronics factories, 3+ years in electronics manufacturing doing engineering or operations.

Responsibilities

• Travel to customer factory sites, primarily in North America, to deploy and tune Instrumental equipment and software.
• Build relationships with customer and factory stakeholders to enable rapid value delivery.
• Leverage Instrumental’s software to improve system performance and deliver measurable results for customers.

Skills

Electronics manufacturing

Customer-facing

Job description

Instrumental builds the manufacturing acceleration platform behind the world’s most complex electronics. We capture digital exhaust and engineering context from assembly lines—images, test logs, BOM data, performance, repair cycles—and our AI engines identify insights that are difficult or impossible for human engineers to find. We accelerate the companies building the AI era by improving manufacturing yield, throughput, and ramp. NVIDIA, Meta, L3Harris, and their manufacturing partners rely on Instrumental to accelerate new product introduction and production.

Instrumental is seeking a versatile Forward-Deployed Engineer to join our tight-knit, high-performance Customer Experience team. This unique role will blend your hands-on experience in electronics manufacturing environments with our cutting-edge AI technology to deliver rapid and impactful results to our customers around the world. You’ll be involved in executing equipment deployments into complex electronics manufacturing lines, training Instrumental algorithms, leveraging our software to accelerate value delivery, and building critical relationships with our customers and their manufacturing partners. You’ll be working with Instrumental’s fastest-growing customers and delivering against core company missions.

This is a great opportunity for someone passionate about improving electronics manufacturing and who loves frequent travel to factories in North America and around the world.

The ideal candidate is multi-faceted, technically savvy, organized, and deeply customer-oriented.

What You’ll Be Doing

• Own a Mission and Deliver on It. In this role, you’ll travel to customer factory sites, primarily in North America, with a specific, company-critical mission. Common missions may include setting up and integrating physical equipment and accelerating customer “time to value” by hand-tuning Instrumental algorithms and software. You’ll have support from our global team, but you’ll be the engineer on the ground who will own mission success.
• Build Relationships with Customer and Factory Stakeholders. While onsite, you’ll endeavor to understand and build rapport with the various stakeholders who are critical to Instrumental’s success and pave the way for further adoption. You’ll leverage these relationships to complete your missions quickly and effectively. You’ll cement a strong technical and dependable reputation for yourself and Instrumental at large.
• Leverage Instrumental’s Software to Drive Value. You’ll quickly become an expert in Instrumental’s software and technology, including many non-customer-facing functionalities. This will enable you to quickly identify how to get the most performance out of the system – whether that’s by making a physical tweak in the real-world, adding training labels, or replicating customer tests. You’ll use your engineer’s understanding of how our customer derive value to rapidly achieve results.

What You Have

• Experience getting things done in electronics factories. 3+ years of professional experience in electronics manufacturing doing engineering or operations – either on the “brand” or EMS side. You understand factory environments, processes, and politics and can leverage that expertise to get things done quickly.
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