Manufacturing Systems Technician IT/OT & Shop Floor

Saronic Technologies Inc.; Louisiana; Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental & Vision

Time Off

Parental Leave

Competitive Salary

401(k) Plan

Stock Options

Life & Disability Insurance

Pet Insurance

Free Lunch

Snacks & drinks

Zusammenfassung

Saronic Technologies is seeking a Manufacturing Systems Engineering Technician to provide hands-on technical support across our manufacturing environment. You will work at the intersection of IT and production, ensuring Zebra printers, barcode scanners, and production workstations operate reliably while driving uptime and continuous improvement.

Join a collaborative team partnering with IT, manufacturing, and operations to minimize downtime, troubleshoot hardware/software/network issues, and

Qualifikationen

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 3+ years of experience in technical support, IT/OT, or a similar role.
• Proficiency in troubleshooting hardware, software, and networking issues.
• Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
• Strong problem-solving mindset, attention to detail, and ability to prioritize tasks effectively.

Aufgaben

• Provide frontline and escalated support for manufacturing systems and operational technology, including Zebra printers (ZPL configuration and troubleshooting), barcode scanners, production-floor workstations and displays, shop-floor networking, and connected IoT devices.
• Troubleshoot and resolve hardware, software, application, and network issues impacting production, with urgency and precision to minimize downtime.
• Act as a primary responder for manufacturing system incidents and coordinate cross-functional resolution efforts when necessary.
• Support data-related tasks and production workflows, including basic query troubleshooting (SQL, Splunk; Python is a plus).

Kenntnisse

Troubleshooting

Communication

Problem solving

Prioritization

IT/OT crossover

Ausbildung

IT/CS degree

Tools

SQL

Splunk

Python

Jobbeschreibung

Saronic Technologies is seeking a Manufacturing Systems Engineering Technician to provide hands-on technical support across our manufacturing environment. You will work at the intersection of IT and production, ensuring Zebra printers, barcode scanners, and production workstations operate reliably while driving uptime and continuous improvement.

Join a collaborative team partnering with IT, manufacturing, and operations to minimize downtime, troubleshoot hardware/software/network issues, and