Manufacturing Systems Solutions Lead (JD Edwards)

Otis

South Carolina

On-site

USD 110,000 - 150,000

Full time

14 days+

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Benefits offered by this job

401(k) plan with company match

Medical, dental, and vision coverage

3 weeks paid vacation + holidays

Sick leave and wellness programs

Life insurance and disability coverage

Tuition reimbursement program

Parental leave and adoption assistance

Employee Scholar Program

Job summary

Otis, a global leader in elevator and escalator manufacturing and service, seeks a Manager, Manufacturing Systems Solutions to own and lead manufacturing and supply chain systems across North America. The role focuses on JD Edwards and connected procurement, inventory, EDI, and factory solutions, guiding architecture from business needs through deployment.

The successful candidate brings JD Edwards EnterpriseOne expertise, architecture leadership, and strong collaboration skills to drive

Qualifications

Bachelor's degree in information technology, engineering, computer science, supply chain, operations, business administration, or an equivalent combination of education and experience.
7-10 years of experience in manufacturing systems, supply chain technology, enterprise applications, or a similar environment.
Strong functional and solution-design experience with JD Edwards EnterpriseOne in a manufacturing or distribution context.
Demonstrated experience functioning as a solution architect or lead solution designer, taking complex capabilities from business requirements through target-state architecture.
Experience designing enterprise integrations involving EDI, supplier platforms, logistics providers, middleware, APIs, event or batch interfaces, and data ownership across system boundaries.
Ability to create and communicate end-to-end solution architecture covering business processes, application dependencies, master and transactional data, interfaces, workflows, security roles, controls, resilience, and exception handling.
Experience partnering with factory users, business process owners, developers, infrastructure teams, and external delivery partners.
High level of collaboration and interpersonal skill, with the ability to communicate complex ideas, surface risks, anticipate objections, and influence decisions across business and technology stakeholders.
Ability to travel up to 10%.

Responsibilities

Drive solutions that enhance JD Edwards and connected manufacturing and supply chain capabilities, including procurement, inventory, supplier collaboration, logistics, EDI, material planning, and operational reporting.
Develop solution option assessments and recommendations that clearly articulate business value, cost, risk, dependencies, scalability, and operational impact.
Define solution principles and architecture guardrails that promote standardization, reuse, secure integration, supportability, and minimal site-specific customization.
Lead capability definition, requirements discovery, process mapping, functional specifications, business rules, data requirements, non-functional requirements, acceptance criteria, and traceability from business need through production deployment.
Lead solution design across business process, application, integration, data, security, and infrastructure layers; document target-state architecture, system boundaries, design decisions, and transition plans.
Lead supplier-facing and partner-enabled initiatives, including supplier onboarding, EDI transactions, logistics integrations, training, adoption, and issue resolution.
Support multiple workstreams by coordinating assignments, managing dependencies and blocking issues, maintaining risks and decisions, and facilitating timely resolution of challenges.
Evaluate business requests and production issues to identify root causes, clarify business impact, compare solution options, and make architecture recommendations that minimize unnecessary customization, technical debt, duplication, and long‑term support risk.
Provide technical and functional direction to consultants and delivery partners, review solution designs and estimates, challenge assumptions, enforce architecture guardrails, monitor commitments, and ensure effective knowledge transfer to internal teams.
Lead the people side of change by explaining the business rationale, preparing users for new processes, supporting training, and driving adoption across factories and functions.
Maintain accurate system and process documentation, provide concise progress reporting, and ensure cost‑effective use of resources to deliver measurable business outcomes.