Manufacturing Systems Manager

Voiceflow; Kent (WA); On-site; USD 130,620 - 244,860; Full time

Benefits offered by this job

Equity – stock options for regular,

Job summary

Stoke Space seeks a Manufacturing Systems Manager to lead onboarding, adoption, and scaling of Boltline with world-class hardware engineers and manufacturers. You will be their strategic partner, driving onboarding excellence, adoption momentum, and long-term success while collaborating across teams to build scalable processes and tools that amplify customer impact.

The role emphasizes translating Stoke goals into Boltline requirements, managing vendor relationships, and advocating across

Qualifications

• 5–10+ years of experience in hardware manufacturing.
• Experience in Solutions Engineering, Customer Success, Technical Account Management, Consulting, Product Management.
• Hands-on experience implementing or supporting complex systems such as MES, ERP, PLM, or similar.
• Domain familiarity with aerospace, defense, energy, or hardware-intensive industries.
• Exceptional communication, stakeholder management, and consultative skills, able to influence technical and executive audiences.
• Strong process design and analytical thinking; comfortable building tools (e.g., dashboards, workflows, templates) for scalability.
• Proven track record of building onboarding programs and adoption engines in engineering or manufacturing environments.
• Ability and willingness to travel up to 30%.

Responsibilities

• Develop deep working knowledge of Stoke's short- and long-term business goals.
• Translate those goals into a clear point of view on what Boltline needs to do to support Stoke.
• Advocate Stoke's needs to Boltline's product team; advocate Boltline's constraints and capabilities back to Stoke leadership.
• Serve as the single point of contact between Stoke (ops, quality, ME, supply chain, IT, leadership) and Boltline.
• Build trusted relationships with plant leaders, functional VPs, and shop-floor users.
• Own the Stoke-Boltline vendor relationship end-to-end: QBRs, escalations, SLAs, roadmap negotiation.
• Be the 'voice of the operator' externally to Boltline, and the 'voice of Boltline's constraints' internally.
• Partner with Stoke leadership to drive change management for Boltline rollouts and major releases.
• Work with Product Enablement to translate Boltline changes into LMS content Stoke users can actually apply.
• Monitor adoption metrics, gather user feedback, iterate on rollout playbooks.
• Anticipate resistance and design mitigation before launch, not after.
• Communicate clearly with technical and non-technical audiences; deliver regular updates.

Skills

Hardware manufacturing

Solutions engineering

Customer success

Technical account management

Product management

Systems integration

Travel up to 30%

Tools

MES

ERP

PLM

Job description

At Stoke, we believe a thriving space economy will enable a vibrant, sustainable, and equitable future here on Earth. That is why we’re building Nova, our fully and rapidly reusable launch vehicle. Designed for daily flight, Nova tackles the core challenges of space transportation by reducing cost, increasing availability, and improving reliability. By radically lowering launch costs and increasing flight cadence, we’re helping create a truly scalable space industry.

Our team is mission-driven, collaborative, and empowered to take ownership of their work. If you want to work alongside some of the most dedicated and talented people on Earth, we’d love to have you join us.

Description

As a Manufacturing Systems Manager, you’ll lead the charge in helping world's most innovative hardware engineers and manufacturers integrate, adopt, and scale with Boltline. You’ll serve as their strategic partner and advocate, driving onboarding excellence, adoption momentum, and long-term success while collaborating across teams to build scalable processes and tools that amplify customer impact.

Responsibilities

Business Understanding & Advocacy

• Develop deep working knowledge of Stoke's short- and long-term business goals
• Translate those goals into a clear point of view on what Boltline needs to do to support Stoke
• Advocate Stoke's needs to Boltline's product team; advocate Boltline's constraints and capabilities back to Stoke leadership

Stakeholder & Relationship Management

• Serve as the single point of contact between Stoke (ops, quality, ME, supply chain, IT, leadership) and Boltline
• Build trusted relationships with plant leaders, functional VPs, and shop-floor users : know workflows and pain points firsthand
• Own the Stoke-Boltline vendor relationship end-to-end: QBRs, escalations, SLAs, roadmap negotiation
• Be the "voice of the operator" externally to Boltline, and the "voice of Boltline's constraints" internally

Requirements Intake & Qualification

• Gather requests from across Stoke; interrogate, simplify, and defer aggressively before they reach Boltline
• Push back on asks that don't clearly serve business goals, protect Boltline from complexity creep and protect Stoke from bad workflows
• Prioritize Stoke's asks so fewer, higher-quality requests get through to Boltline
• Recommend the right path for each request: standard configuration, customization, workaround, or "no"

Adoption & Enablement

• Partner with Stoke leadership to drive change management for Boltline rollouts and major releases
• Work with Product Enablement to translate Boltline changes into LMS content Stoke users can actually apply
• Monitor adoption metrics, gather user feedback, iterate on rollout playbooks
• Anticipate resistance and design mitigation before launch, not after

Communication

• Communicate clearly with technical and non-technical audiences, from shop-floor operators to executives
• Deliver regular updates to Stoke leadership on Boltline roadmap, Stoke asks, adoption, and risks

Qualifications

• 5-10+ years of experience in Hardware Manufacturing
• Experience in Solutions Engineering, Customer Success, Technical Account Management, Consulting, Product Management
• Hands-on experience implementing or supporting complex systems such as MES, ERP, PLM, or similar
• Domain familiarity with aerospace, defense, energy, or hardware-intensive industries
• Exceptional communication, stakeholder management, and consultative skills, able to influence technical and executive audiences
• Strong process design and analytical thinking; comfortable building tools (e.g., dashboards, workflows, templates) for scalability
• Proven track record of building onboarding programs and adoption engines in engineering or manufacturing environments
• Ability and willingness to travel up to 30%

Benefits

• Equity – We know that our employees are the reason we succeed. To give everyone a stake in our future, we are pleased to offer equity in the form of stock options to all regular, full-time employees.
• Comprehensive benefits program including subsidized medical, dental, and vision insurance
• Company-paid life and disability insurance
• 401(k) plan with employer match
• 4 weeks' Paid Time Off
• Holidays – 10 days (including an end-of-year closure)
• Paid Family/Parental Leave
• On-site gym or monthly wellness stipend (depending on location)
• Dog friendly offices!

Compensation

Target Levels:

• Level 3 Range: $130,620 - $195,825
• Level 4 Range: $163,275 - $244,860

Our job posts are intentionally written to attract a wide variety of experience levels, and we make decisions about the right fit on a per-candidate basis.

Your actual level and base salary will be decided based on your specific experience and skill level.

ITAR Requirements

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Equal Opportunity

The Company is an Equal Opportunity Employer, including with respect to disability and veteran status. It is committed to compliance with all equal opportunity laws, including the Immigration and Nationality Act (INA) and Title VII. It does not discriminate on the basis of nationality, race, citizenship, immigration status, or any other protected class when it comes to employment practices, including hiring.

Employment at the Company is contingent upon satisfactory completion of reference and backgroundchecks, and on your ability to prove your identity and authorization to work in the U.S. for the Company. Employees must comply with the United States Citizenship and Immigration Services employment verification requirements, and, therefore, they must complete an Employment Eligibility Verification Form I-9 at the start of employment and re-verify authorization to work periodically.

Separate from this I-9 process, this position entails access to certain technology and technical data that is restricted under U.S. export control laws and regulations. Employment or continued employment may be conditioned on your legal authorization to work with or have access to export control materials as necessary to perform your job.

Candidate Rights & Accommodations

If you require a reasonable accommodation to complete the application or participate in the interview process, please contact [e-mail]. Requests will be handled in accordance with applicable laws. Please do not include medical or other confidential information in your initial request.

For more information about your rights, please refer to the "Know Your Rights" notice here.

E-Verify

Stoke Space uses E-Verify to confirm the identity and employment eligibility of all new hires.