Manufacturing Systems Administrator

Armacell; Mebane (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Armacell in Mebane, NC is seeking a Manufacturing Systems Administrator to provide site-level administration, operational support, and continuous improvement for manufacturing applications.

You will be the primary plant contact for AIMS MES and ADVISE, ensuring system reliability, data integrity, and timely issue resolution while coordinating with Production, Supply Chain, Engineering, and IT. The role emphasizes training, documentation, and user readiness to keep shop-floor data accurate.

Qualifications

• Provide day-to-day administration and operational support for AIMS (MES), ADVISE, production reporting, and related shop-floor applications.
• Monitor application health, availability, performance, and production impact; coordinate timely resolution of system issues.
• Manage user access, profiles, permissions, application configuration, and system master data in accordance with company standards and governance requirements.
• Support system changes, implementations, upgrades, testing, validation, and production-readiness activities before release to the shop floor.
• Maintain application documentation, support procedures, governance records, work instructions, and system support guides.
• Identify recurring issues and recommend improvements that strengthen system reliability, usability, productivity, quality, and data visibility.

Responsibilities

• Set up and maintain new part numbers and manufacturing master data in AIMS and ADVISE using approved sources.
• Coordinate data validation with Production Management and Engineering, ensuring materials are accurately configured and ready for shop-floor execution.
• Support manufacturing-related SAP processes, production orders, batch verification, material consumption accuracy, reporting, and basic order corrections, including TECO and UnTECO support within assigned authority.
• Monitor interfaces between SAP and manufacturing systems; investigate system-related production issues and coordinate necessary corrections or escalations.
• Support reporting, dashboards, KPI tracking, data collection, and automation initiatives; validate production data and identify opportunities to improve reporting efficiency.
• Provide system support and information to data-integrity, reconciliation, inventory-correction, and discrepancy investigations while ownership remains with the assigned business function.

Job description

Armacell provides numerous and diverse career opportunities. Add your talent to ours and make a difference around the world!

The year 1954 marked a significant milestone in thermal insulation history. Armstrong's R&D Project Number 54013, developed by three innovators, evolved into ArmaFlex, the world's first flexible, closed-cell elastomeric foam for equipment insulation. This product revolutionized the insulation industry. Today, more than 70 years later, ArmaFlex continues to be a pillar of Armacell's success.

The Manufacturing Systems Administrator provides site-level administration, operational support, and continuous improvement for manufacturing applications and related shop-floor systems at the Mebane facility. The role serves as the primary plant contact for AIMS MES, ADVISE, and related production systems, supporting application reliability, accurate system execution, user readiness, master data quality, and effective issue resolution in coordination with Production, Supply Chain, Engineering, WAM, Global IT, central application support teams, and vendors.

What Armacell Can Offer You

• Healthcare benefits including medical and prescription drug coverage, dental, vision, and mental health and wellbeing resources.
• Financial programs including 401(k), life insurance, short- and long-term disability coverage, and opportunities for performance-based incentive compensation.
• Paid time off including 12 holidays and generous PTO.
• Training and educational resources through our personalized learning management system.
• Giving and volunteer opportunities, as well as discounts on retail products, services and experiences.

Job Responsibilities

Manufacturing Application Administration

• Provide day-to-day administration and operational support for AIMS (MES), ADVISE, production reporting, and related shop-floor applications.
• Monitor application health, availability, performance, and production impact; coordinate timely resolution of system issues.
• Manage user access, profiles, permissions, application configuration, and system master data in accordance with company standards and governance requirements.
• Support system changes, implementations, upgrades, testing, validation, and production-readiness activities before release to the shop floor.
• Maintain application documentation, support procedures, governance records, work instructions, and system support guides.
• Identify recurring issues and recommend improvements that strengthen system reliability, usability, productivity, quality, and data visibility.

Master Data, Production Execution, and Integration Suppor t

• Set up and maintain new part numbers and manufacturing master data in AIMS and ADVISE using approved sources, including the Armacell Master Data Management portal and Plant Cost Model.
• Coordinate data validation with Production Management and Engineering, ensuring materials are accurately configured and ready for shop-floor execution.
• Support manufacturing-related SAP processes, production orders, batch verification, material consumption accuracy, reporting, and basic order corrections, including TECO and UnTECO support within assigned authority.
• Monitor interfaces between SAP and manufacturing systems; investigate system-related production issues and coordinate necessary corrections or escalations.
• Support reporting, dashboards, KPI tracking, data collection, and automation initiatives; validate production data and identify opportunities to improve reporting efficiency.
• Provide system support and information to data-integrity, reconciliation, inventory-correction, and discrepancy investigations while ownership remains with the assigned business function.

End-User Support, Training, and Documentation

• Provide first-line support for production employees, operators, team leads, supervisors, technicians, engineers, and managers using manufacturing systems.
• Perform on-the-floor assessments to distinguish system, equipment, process, and user-related issues; troubleshoot basic errors and coordinate escalation when needed.
• Guide users on proper system usage, production order completion, transactions, reporting, and accurate data entry.
• Develop and deliver training, onboarding, work instructions, and support materials for new and existing users; promote standard processes and best practices.
• Work with operational teams and the manager to identify system-utilization gaps, process-improvement opportunities, and training needs.

Labeling and Shop-Floor Technology Support

• Maintain and use the label Access database; support Loftware label configurations and related label-printing systems.
• Coordinate printer validation, troubleshooting, connectivity, and configuration checks with IT to support consistent label printing across production areas.
• Monitor and validate Wyse terminals and related shop-floor hardware; identify degraded or non-functional equipment and issues affecting production.
• Create and track IT support tickets