Manufacturing Support Manager 3

Los Alamos National Laboratory; Los Alamos (NM); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

PPO or High Deductible medical insurance

Paid childbirth and parental leave

401(k) matching and contributions

Learning opportunities and tuition assistance

Onsite gyms and wellness programs

Job summary

A national research facility is seeking a Manufacturing Support Manager 3 to lead production and logistics. The role includes ensuring quality deliverables, mentoring a diverse team, and managing resource allocation. Candidates should have a Bachelor's degree and 5 years of related experience, showcasing strong leadership and communication skills. Benefits include health insurance, 401(k), and flexible schedules.

Qualifications

• Experience managing multidisciplinary teams in operational and virtual environments.
• Proven ability to develop processes tracking strategic execution.
• Strong integrity, ability to manage sensitive information.

Responsibilities

• Ensure high quality and customer satisfaction in team deliverables.
• Mentor and lead a diverse team with varying experience.
• Identify process improvements to support continuous learning.

Skills

Leadership skills

Effective communication skills

Customer service experience

Ability to manage conflicts

Education

Bachelor's Degree in a related field

5 years of related experience

Tools

SharePoint

Documentum

Job description

Manufacturing Support Manager 3 – Los Alamos National Laboratory

Join Los Alamos National Laboratory (LANL) to lead production and logistics for a team in a customer‑centric environment.

What You Will Do

• Ensuring team deliverables and commitments are met with a high level of quality and customer satisfaction;
• Ensuring impeccable communications with line management reporting on work status, deliverables, and commitments;
• Providing effective mentoring, guidance and leadership to a diverse team of people with varying levels of operational experience;
• Developing and implementing protocol and processes that effectively bring personnel up to speed within the ALDWP directorate;
• Motivating employees to work as a team in accomplishing objectives, including mentoring and inspiring peers;
• Identifying process improvements and implementing solutions to promote a culture of continuous learning;
• Implementing efficient time management skills and the ability to deal effectively with changing priorities and conflicting demands;
• Implementing methods for effective metrics collection and data reporting;
• Managing resource allocation, and being well‑organized in developing/managing multiple complex, overlapping schedules.

What You Need

• Leadership: Experience managing multidisciplinary teams of technicians and/or professional staff in both operational and virtual environments. Advanced leadership skills in supervising, resolving conflicts, mentoring, team building, motivating employees, and developing personnel such as students and/or early career training staff. Proven ability to match skillsets of workers to the task at hand.
• Knowledge and Expertise: Advanced experience in developing and implementing processes. Experience with planning for and managing strategic and tactical execution of work; tracking and reporting progress; includes issues management assignments, resolution, and implementation. Expertise in the areas of Conduct of Operations, configuration management, technical procedures and records management in nuclear and/or manufacturing/production facilities.
• Accountability: Experience working with classified and/or sensitive information. History of dependable, reliable performance with a high level of integrity at all times. Proven ability to show good judgement when managing and overseeing the work of a team.
• Communication: Demonstrated effective written and oral communication skills as evidenced by internal and/or external interactions and presentations; effective interpersonal skills and demonstrated ability to interact with all levels of personnel and customers.
• Customer Service: Advanced experience in interacting with a wide variety of personnel with the ability to make sound decisions in high‑stress situations. Proven experience executing safety management programs in a fast‑paced, moderate/high‑hazard environment with the ability to shift and adjust priorities quickly and accurately, as needed.
• Education and Experience: Position requires a Bachelor's Degree in a related field from an accredited institution and 5 years of related experience; or, an equivalent combination of education and experience directly related to the occupation.
• DOE Order 426.2A: Requires a Bachelor's degree in Engineering or related science or technology and 4 years of nuclear experience. Job‑related education or experience may be substituted on a case‑by‑case basis. The degree may be used to substitute up to 50 percent of the experience requirement per section I 4.e of the Contractor Requirements Document (CRD).
• Desired Qualifications:
  • Knowledge and understanding of LANL Quality Assurance (QA) Program requirements, with emphasis on NAP401.1A, Weapon Quality Policy.
  • Knowledge of Laboratory new hire orientation processes and institutional training services.
  • Experience performing work in a manufacturing and/or nuclear environment and executing work in compliance with facility requirements, conduct of operations, conduct of engineering, and conduct of maintenance standards.
  • Knowledgeable of Integrated Work Management (IWM) and integrated safety and security management (ISSM) procedures.
  • Experience in management assessment and issues management resolution.
  • Knowledgeable of records management protocol.
  • Experience with applications such as SharePoint, manufacturing work control systems (e.g. MRP, MES), and Documentum.
  • Experience and knowledge of the application interface within the Enterprise Secure Network (ESN), to release and retrieve Product Definition documentation.
  • Experience with red network computing systems and software.
  • DOE Q Clearance and HRP Certification highly desirable.

Benefits

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid childbirth and parental leave
• Award‑winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (PTO and holidays)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50 mile radius)

Equal Opportunity Employer

Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to [e-mail] or call (505) 664‑6947.