Manufacturing Support Engineer: Troubleshoot & Improve Quality

GLORY; Watertown (WI); On-site; USD 57,000 - 72,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Health insurance

MDLive - Virtual Doctor

Dental insurance

Vision insurance

FSA / Dependent Care

Life Insurance

Disability

Paid Vacation

Paid Holidays

Education assistance

Adoption Assistance

Bonus opportunity

Career advancement

Job summary

Glory is seeking a Production Support Engineer in Watertown, WI to support manufacturing operations with technical expertise, troubleshooting, and continuous improvement initiatives. The role emphasizes quality documentation, root-cause analysis, and compliance with ISO/UL/OSHA standards.

Responsibilities include supporting safety, testing equipment, and collaborating with manufacturing, quality, and engineering teams to elevate product quality and efficiency. Domestic travel may be required.

Qualifications

• The role requires at least 1 year in manufacturing, production support, quality, or engineering.

Responsibilities

• Maintain, collect, and report production quality documentation and records.
• Provide frontline technical support to production teams by troubleshooting electro-mechanical components, assemblies, and systems.
• Implement, maintain, and regulate production support tools and required test equipment.
• Analyze in-house production failures and determine root causes; develop and implement corrective actions.
• Investigate production-related installation failures and implement corrective and preventive actions.
• Collaborate with internal stakeholders to resolve technical issues and improve manufacturing processes.
• Support continuous improvement initiatives, including housekeeping, tooling enhancements, line layout optimization, and procedure updates.
• Ensure ergonomic and workplace safety considerations in tools, equipment, and methods.
• Support compliance with ISO, UL, OSHA, and other standards.
• Conduct process audits and work with inspectors to implement safe practices.
• Support training initiatives for employees.
• Assist with transferring product lines, supplier evaluations, and manufacturing improvement projects.

Education

Associate degree in Engineering Technology, Manufacturing Technology, Industrial Technology

Tools

Microsoft Office

Job description

Glory is seeking a Production Support Engineer in Watertown, WI to support manufacturing operations with technical expertise, troubleshooting, and continuous improvement initiatives. The role emphasizes quality documentation, root-cause analysis, and compliance with ISO/UL/OSHA standards.

Responsibilities include supporting safety, testing equipment, and collaborating with manufacturing, quality, and engineering teams to elevate product quality and efficiency. Domestic travel may be required.