Engineer, Operations Quality Assurance

Piper Products, Inc.; Town of Wausau (WI); On-site; USD 90,000 - 100,000; Full time

Job summary

Piper Products, Inc. in Wausau, WI is seeking an Engineer, Operations Quality Assurance to lead manufacturing quality initiatives and ensure product compliance.

Responsibilities include driving process improvements, leading Kaizen events and 8D problem solving, and guiding QMS practices and ISO requirements. You will analyze defects, develop metrics, and collaborate with Manufacturing, Engineering, Technical Services, and Quality teams.

Qualifications

• Bachelor’s degree in engineering or equivalent experience required.
• Extensive experience in manufacturing quality with strong knowledge of quality systems, tools, and processes.
• Strong ability to read part drawings and utilize measurement tools.

Responsibilities

• Drive execution of quality initiatives and project work plans.
• Develop, analyze, and communicate process metrics to identify trends and improvement opportunities.
• Lead Kaizen events, 8D problem-solving, and continuous improvement efforts.
• Provide technical guidance on quality tools, systems, and best practices.
• Collaborate with Manufacturing, Engineering, Technical Services, Customer Service, Sales, and Quality teams.

Skills

Quality systems

Analytical ability

Cross-functional collaboration

Problem-solving

Communication skills

Process improvement

Education

Bachelor's degree in engineering

Tools

Measurement tools

MS Office

Statistical methods (SPC)

GMP/ISO awareness

Job description

Engineer, Operations Quality Assurance

Location: Quality Wausau, WI, US

Salary Range: $90,000.00 To $100,000.00 Annually

Position Type: Full-time, Exempt

Responsibilities

• Drive execution of quality-related initiatives and project work plans
• Develop, analyze, and communicate process metrics to identify trends and improvement opportunities
• Lead or contribute significantly to KAIZEN events, 8D problem‑solving, and continuous improvement efforts
• Provide technical guidance and support on quality tools, systems, and best practices
• Serve as a key partner in cross‑functional efforts to address product and process quality issues
• Ensure compliance with quality, environmental, and safety standards and regulations
• Conduct in‑depth analysis of defects and process variation; implement sustainable improvements
• Support and guide process validations and corrective/preventive action implementation
• Collaborate closely with Manufacturing, Engineering, Technical Services, Customer Service, Sales, and Quality teams
• Apply statistical methods to analyze complex data and inform decision‑making
• Develop and refine process controls to ensure product and specification compliance
• Support ongoing development and effectiveness of the Quality Management System (QMS)
• Lead or contribute to investigations related to CAPAs, non‑conformances, and audit observations
• Evaluate quality systems and processes to ensure effectiveness, consistency, and reliability
• Ensure adherence to product specifications and recommend improvements where appropriate
• Support supplier quality activities in collaboration with Procurement and Supplier Development
• Perform audits, inspections, and testing as required
• Maintain accurate and compliant documentation in accordance with GMP requirements
• Adhere to all safety policies and procedures
• Perform other duties as assigned

Qualifications

• Bachelor’s degree in engineering discipline or equivalent experience required
• Extensive experience in manufacturing quality with strong knowledge of quality systems, tools, and processes
• Demonstrated ability to lead initiatives and manage multiple priorities effectively
• Strong analytical, organizational, and problem‑solving skills
• Excellent communication skills with the ability to influence across functions
• Self‑directed with a strong focus on quality, consumer protection, and continuous improvement
• Ability to develop, analyze, and present clear, data‑driven insights
• Strong ability to read part drawings and utilize measurement tools
• Advanced ability to interpret technical documentation, ISO standards, and regulatory requirements
• Proficiency in MS Word, Excel, and PowerPoint (intermediate to advanced)
• Deep working knowledge of continuous improvement and problem‑solving methodologies (SPC, Lean Manufacturing, FMEA, process mapping, root cause analysis)

Travel Required: Up to 10% travel for customer and supplier support