Technical Sales Manager - Round Rock/Austin, TX

Delta Electronics Americas; Round Rock (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Delta Electronics Americas is seeking an experienced Account Manager in Round Rock, TX to own strategic customer relationships within electro-mechanical automation. You will guide field application engineers and coordinate with product and project teams to drive growth.

The role requires 5+ years in automation sales, strong technical communication, and the ability to manage multiple projects while delivering customer value.

Qualifications

• Bachelor's degree in a related field required; master's preferred.
• 5+ years experience in electro-mechanical automation/robotics/industry in an account management role.
• Ability to guide FAE’s and activities as needed.
• Broad working knowledge of servo motors & drives, gear reducers, automation communication protocols.
• Strong MS Outlook, Word, Excel & PowerPoint skills; ability to use customer portal websites.

Responsibilities

• Develop knowledge of market, account, competition, and industry trends at Delta.
• Develop a Key Account Strategy to achieve or exceed goals and expectations.
• Responsible for new business growth and total ownership of customer relationships.
• Develop business plans around customer trends and articulate gaps with paths to closure.
• Communicate and drive execution to close project wins.

Skills

Consultative selling

Account management

Executive communication

Multi-disciplinary teamwork

Project management

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

Job description

Who We Are

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.

Who We Are

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.

Key Responsibilities

• Develop strong knowledge of market, account, competition, and industry trends to enable guidance to Delta’s internal production teams
• Develop a Key Account Strategy to achieve or exceed annual goals, metrics and expectation
• Responsible for new business growth
• Total ownership of customer’s business relationship with Delta
• Develop business plans around customers’ stated and implied business trends;
• Manage customers’ expectations to Delta’s and identify gaps with paths to closure
• Communicate and drive execution to close project wins
• Monitor, analyze, and drive sales metrics and results
• Manage and ensure any customer issues are resolved through necessary escalation process
• Foster a culture of teamwork and information sharing with Product and Project Management teams

Minimum Qualifications

• Bachelor’s Degree required in related field, Masters preferred
• 5+ years experience in electro-mechanical automation / robotic / industry in an account management role
• Ability to guide FAE’s and activities as needed
• Broad working knowledge of servo motors & drives, gear reducers, automation communication protocols, is required
• Strong MS Outlook, Word, Excel & PowerPoint skills, with the ability to learn & utilize customer portal websites

Key Competencies/Behaviors/Strengths & Skill set.

• Proficient at Consultative Selling
• Professional Selling Skills in both large account management and new account development
• Develop, foster & maintain complex multi discipline customer relationships
• Competency of effective communication to senior executives
• Demonstrate confidence in technical and commercial discussions in either external or internal meeting settings
• Ability to simultaneously manage multiple projects
• Highly motivated, result orientated and self-driven
• Organizational and time management skills
• Ability to work with and manage, by influence, a large diverse PJM team to close complex sales opportunities
• Demonstrated success at working & collaborating with multi-discipline teams
• Quickly understand complex electro-mechanical mechanisms and effectively communicate orally, graphically, or written to assigned PJM team members

Benefit at Delta Electronics Americas

Life at Delta

EEO Statement

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.

The base salary range for this full-time position is based off degree and years experience. Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company‑sponsored programs; parental leave is provided in accordance with applicable law.