Manufacturing Sales Manager

Kelly Services; Leander (TX); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Full Benefits Package

Paid holidays (up to 8 per year)

Transit spending account

Retirement savings plan

Paid sick leave

Job summary

Kelly Services in Leander, TX is seeking a Manufacturing Sales Manager to lead customer growth initiatives and drive revenue within an assigned base. You will act as the primary contact for customers, building strong relationships and delivering value-added solutions.

The role requires a strong sales background, excellent communication, and a drive to build long-term partnerships. This full-time position offers a full benefits package and performance-based bonuses.

Qualifications

• High school diploma or equivalent required; Bachelor's degree in Business, Sales, Marketing, or related field preferred.
• Proven experience in sales, account management, customer success, or business development.
• Strong negotiation, relationship-building, and communication skills.
• Proficiency with Microsoft Office Suite and CRM/ERP systems.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Ability to work effectively across departments to achieve customer and company objectives.

Responsibilities

• Manage and grow assigned customer accounts to achieve revenue and profitability goals.
• Develop and maintain strong customer relationships while serving as the primary point of contact.
• Identify opportunities for account growth, upselling, and new business development within existing customer accounts.
• Collaborate with customers to understand their needs and deliver value-added solutions.
• Manage daily customer communications, including phone calls, emails, and order-related inquiries.
• Prepare and maintain weekly open order reports and monthly customer forecasts.
• Receive, review, and process incoming purchase orders.
• Coordinate with internal departments to ensure customer requirements are met and deliveries remain on schedule.
• Address customer concerns and complaints promptly, ensuring timely and effective resolution.
• Analyze customer issues, identify root causes, and implement corrective actions to improve customer experience.
• Manage customer web portals and maintain accurate account information.
• Approve shipments for designated customer accounts while ensuring customer expectations are met.
• Coordinate product returns and resolve issues related to non-conforming materials.
• Lead and participate in continuous improvement initiatives that support customer satisfaction and operational efficiency.
• Ensure compliance with company safety and quality standards.

Skills

Negotiation

Relationship building

Communication

Sales experience

Time management

Education

Bachelor's degree in Business, Sales, Marketing, or related field

Tools

MS Office

CRM/ERP proficiency

Job description

Manufacturing Sales Manager

Leander, TX

Hours: 7am - 4pm

Salary: $110,000 - 120,000 + bonus

Full Benefits Package

Our client is seeking a driven and results-oriented Sales Manager to lead customer growth initiatives, strengthen client relationships, and drive revenue within an assigned customer base. This role serves as the primary contact for customers, ensuring exceptional service while identifying opportunities to expand business and improve customer satisfaction. The ideal candidate will have a strong sales background, excellent communication skills, and a passion for building long-term partnerships.

Key Responsibilities

• Manage and grow an assigned portfolio of customer accounts to achieve revenue and profitability goals.
• Develop and maintain strong customer relationships while serving as the primary point of contact.
• Identify opportunities for account growth, upselling, and new business development within existing customer accounts.
• Collaborate with customers to understand their needs and deliver value-added solutions.
• Manage daily customer communications, including phone calls, emails, and order-related inquiries.
• Prepare and maintain weekly open order reports and monthly customer forecasts.
• Receive, review, and process incoming purchase orders.
• Coordinate with internal departments to ensure customer requirements are met and deliveries remain on schedule.
• Address customer concerns and complaints promptly, ensuring timely and effective resolution.
• Analyze customer issues, identify root causes, and implement corrective actions to improve customer experience.
• Manage customer web portals and maintain accurate account information.
• Approve shipments for designated customer accounts while ensuring customer expectations are met.
• Coordinate product returns and resolve issues related to non-conforming materials.
• Lead and participate in continuous improvement initiatives that support customer satisfaction and operational efficiency.
• Ensure compliance with company safety and quality standards.

Qualifications

• High school diploma or equivalent required; Bachelor's degree in Business, Sales, Marketing, or a related field preferred.
• Proven experience in sales, account management, customer success, or business development.
• Strong negotiation, relationship-building, and communication skills.
• Excellent problem-solving and conflict-resolution abilities.
• Proficiency with Microsoft Office Suite and CRM/ERP systems.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Ability to work effectively across departments to achieve customer and company objectives.

Requirements

• Commitment to workplace safety and quality procedures.
• Ability to work overtime as required, including occasional short-notice requests.
• Self-motivated with a strong sense of accountability and ownership.
• Ability to analyze customer needs and develop strategic sales solutions.
• Results-driven mindset focused on customer retention, growth, and revenue generation.

What You'll Bring

• A passion for developing customer relationships and driving business growth.
• Strong consultative selling and account management skills.
• The ability to identify opportunities, overcome challenges, and deliver exceptional customer experiences.
• A proactive approach to expanding existing accounts and generating new revenue opportunities.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Put your skills to work.

There are a lot of different light industrial jobs out there. Kelly Professional & Industrial recruiters are focused on only offering opportunities with companies that provide competitive pay, safe work environments, and cultures that recognize your value. Whether you’re looking for flexible shifts, performance bonuses, or a progressive work culture—we’re dedicated to finding the very best opportunities for you.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affinity employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.