Manufacturing Quality Representative

NVR, Inc; Thurmont (MD); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

New Home Purchase Discount

Job summary

The Manufacturing Quality Representative at NVR is responsible for delivering technical expertise to resolve plant and field quality issues, and for developing analyses and actions to improve performance. Based in the Thurmont, MD plant, the role collaborates with Homebuilding operations to ensure adherence to NVR quality standards, conducts audits, and implements corrective actions across departments.

Continual training, data reporting, and cross-functional communication are essential to drive

Qualifications

• 5+ years’ experience in Construction Administration, Construction Quality Control, or related field.
• Bachelor’s degree preferred; equivalent combination of education and experience considered.
• Ability to communicate effectively, both written and verbal, with internal customers.

Responsibilities

• Maintain detailed understanding of plant products, processes, blueprints, quality standards, construction methodology, and the NVR quality program and documents.
• Develop and maintain reports to measure quality and service levels, and provide analysis and action plans to improve performance.
• Systematically expand and improve the plant quality assurance program through systems and procedures.
• Maintain and upgrade quality standards in all plant departments.
• Conduct field and internal plant audits; communicate findings and recommendations to the quality team and stakeholders.
• Resolve questions from Homebuilding Operations with root-cause analyses and preventive actions.
• Troubleshoot product quality issues and coordinate with stakeholders on PARs.
• Integrate quality topics into weekly audit activities and monitor rollout of new materials/design changes.

Skills

Communication

Relationship building

Spatial analysis

Time management

Organizational skills

Blueprints

Microsoft Office

Education

Bachelor's degree

Equivalent education/experience

Tools

Microsoft Office

Job description

The Manufacturing Quality Representative is responsible for providing technical expertise and research to resolve issues concerning plant products and quality services, both in the plant and in the field. You will also perform analyses, provide recommendations, and implement actions aimed at measuring and improving quality.You will collaborate with the Homebuilding customer and use your subject matter expertise of NVR’s quality program and documents to ensure the plant and Homebuilding operations adhere to the company quality standards and expectations.

This role is located in our Thurmont, MD plant.

Primary Responsibilities:

• Maintain detailed understanding of plant products, processes, blueprints, quality standards, construction methodology, and the NVR quality program and documents, to provide subject matter expertise to the plant and Homebuilding operations.
• Develop and maintain reports to measure quality and service levels, while providing analysis and action plans to improve performance. Roll data up through the broader Brand Promise scorecard and participate in meetings with other plant quality personnel.
• Systematically and proactively expand and improve the plant quality assurance program, through developing, maintaining, coordinating, and implementing systems and procedures.
• Maintain and proactively upgrade quality standards in all plant departments, as needed.
• Conduct field and internal plant audits, research issues, and communicate findings and recommendations to the Manufacturing quality team, Homebuilding, and Architectural Services (ASD).
• Resolve all questions and issues from Homebuilding Operations, while providing a high level of communication and timely resolution through identifying root cause, corrective actions, and preventive actions.
• Troubleshoot product quality issues and work closely with Homebuilding, ASD, and Field Coordinators on items identified for Product Action Requests (PARs).
• Integrate monthly or quarterly manufacturing quality topics into weekly audit activities.
• Ensure adherence to Plant Installed Window certification requirements and provide training as needed.
• Monitor and plan execution related to rollouts of audits, prototypes, new materials, and/or design changes, alongside Procurement, ASD, Field Coordinators, and Manufacturing quality personnel.
• Support the training and guidance of Manufacturing Quality Coordinators and plant Quality personnel.
• Provide training to new employees and new plant start-ups, as needed.
• Coordinate and manage special projects as directed.

Qualifications:

• 5+ years’ experience in Construction Administration, Construction Quality Control, or directly related field.
• Bachelor’s degree preferred. Candidates having an equivalent combination of education and relevant experience will be considered.
• Ability to develop relationships and engage with internal customers and communicate effectively, both written and verbal.
• Results driven with the ability to adapt to changing priorities.
• Strong spatial analysis skills and proficient working with construction blueprints
• Must possess strong organizational,planningand time-management skills.
• Demonstrated ability to analyze problems, determine solutions and drive results to produce desired outcome.
• Reliability and initiative to be able to work effectively in a fast-paced, professional team environment.
• Ability to work adjusted hours and travel to various plants and job sites on a regular basis.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Life at NVR

As the parent company of Ryan Homes,NVHomes,andHeartland Homes, NVR is a Top 5 US homebuilder that has been helping families build their happily ever after since 1948. All of our roles here at NVR, whether you are in the field or in the office, allow you to make a major impact in the lives of those who are looking to achieve home ownership. Our management team is tenured and talented (nearly 80% of them promoted from within), so you will have mentors who can share their knowledge, provide career guidance and encourage your success.

Benefits at NVR

In addition to our standard benefits, all employees have ownership in NVR through our Employee Stock Ownership Plan to actively participate in NVR’s financial returns. NVR also offers a New Home Purchase Discount when purchasing one of our homes.

View more about our exceptional culture and benefits at https://www.nvrcareers.com/

We are an Equal Opportunity Employer.
Drug Testing and Background Check are required.
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.

This position pays 60,000 to 70,000 annually.