Manufacturing Quality Engineer I: CAPA & Improvement

Pilkington North America Inc.; Lexington (KY); On-site; USD 65,000 - 90,000; Full time

Job summary

Pilkington North America Inc. is seeking a Quality Leader at our Lexington, KY site to drive manufacturing quality and process excellence. You will lead root cause analysis, CAPA, and cross‑functional initiatives to meet customer and regulatory requirements.

You will develop and maintain quality documentation, support new product launches, monitor metrics, and coach hourly quality staff, ensuring adherence to IATF 16949 and company standards.

Qualifications

• Minimum 3–5 years manufacturing experience.
• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal abilities.
• Willingness to travel as needed.
• Understand customer systems: GM, Honda, Toyota & Nissan.

Responsibilities

• Ensure processes and products meet customer, regulatory, and company quality requirements.
• Lead root cause investigations and CAPA to address quality concerns.
• Develop and maintain quality documentation (Control Plans, PFMEAs, work instructions).
• Partner with Production, Engineering, Maintenance, and Suppliers to improve processes and reduce defects.
• Support new product launches via APQP; validate processes and ensure readiness.
• Monitor quality metrics, identify trends, and drive improvements to reduce scrap and complaints.
• Lead audits and support IATF 16949 compliance; ensure timely corrective actions.
• Support supplier quality activities and improve supplier performance.
• Promote safety, quality, and continuous improvement; ensure policy compliance.
• Lead, coach, and develop quality hourly employees; manage performance and attendance.
• Adhere to Pilkington Standards of Business Conduct and company values.
• Other duties as assigned by manager.

Skills

Root cause analysis

Problem solving

Data analysis

Quality systems

Cross-functional collaboration

Communication

Leadership

Travel readiness

Tools

IATF 16949

APQP

PFMEA

Job description

Pilkington North America Inc. is seeking a Quality Leader at our Lexington, KY site to drive manufacturing quality and process excellence. You will lead root cause analysis, CAPA, and cross‑functional initiatives to meet customer and regulatory requirements.

You will develop and maintain quality documentation, support new product launches, monitor metrics, and coach hourly quality staff, ensuring adherence to IATF 16949 and company standards.