Manufacturing Quality Engineer — CAPA & Process Improvement

Sterling Engineering; Crystal Lake (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off & holidays

Job summary

Sterling Engineering is seeking a Manufacturing Quality Engineer to support manufacturing quality, process validation, and customer quality requirements. This role will serve as the primary quality contact for assigned customers while leading corrective actions and continuous improvement initiatives.

The ideal candidate has a BS in engineering, 5+ years of quality experience in manufacturing, and strong problem-solving and communication skills. ISO 9001 experience is a plus.

Qualifications

• Bachelor’s degree in Engineering or related field or equivalent experience.
• 5+ years of quality experience in an industrial manufacturing environment.
• Direct customer quality experience required.
• ISO 9001 Quality Management Systems experience.
• Experience with CAPA, 8D, PFMEA, Control Plans, SPC, process validation, audits, and nonconforming material.
• Knowledge of Lean Manufacturing and continuous improvement.
• Strong analytical, problem-solving, communication, and organizational skills.
• Microsoft Office.

Responsibilities

• Serve as the primary quality contact for assigned customers and address quality issues, scorecards, and qualification requirements.
• Lead CAPA, 8D, complaint investigations, audits, and root-cause analysis.
• Investigate returned products and resolve nonconforming material.
• Develop and maintain PFMEAs, Control Plans, SPC processes, and quality documentation.
• Support product development, process validation, and new manufacturing processes.
• Lead cross-functional quality and continuous improvement initiatives.
• Participate in print and design reviews and identify product characteristics requiring quality controls.
• Develop inspection controls and sampling procedures.
• Ensure products and processes meet customer, quality, and regulatory requirements.
• Coordinate quality activities with customers, Engineering, Manufacturing, and internal teams.

Skills

Quality management

Analytical skills

Problem solving

Communication

Organizational skills

Microsoft Office

Lean Manufacturing

Continuous improvement

Customer quality experience

Education

Bachelor's degree in Engineering or related field

Tools

ISO 9001

Job description

Sterling Engineering is seeking a Manufacturing Quality Engineer to support manufacturing quality, process validation, and customer quality requirements. This role will serve as the primary quality contact for assigned customers while leading corrective actions and continuous improvement initiatives.

The ideal candidate has a BS in engineering, 5+ years of quality experience in manufacturing, and strong problem-solving and communication skills. ISO 9001 experience is a plus.