Manufacturing Quality Changeover Lead - Associate Manager

Altria Group, Inc.; Richmond (VA); On-site; USD 105,000 - 152,000; Full time

Benefits offered by this job

Paid time off

13 paid holidays

Floating holiday days

37.5-hour workweek

401(k) matching

Deferred Profit Sharing

Professional development stipends

Medical, dental, vision coverage

Parental leave

Volunteer days

Job summary

Altria Client Services is seeking an Associate Manager, Manufacturing Quality Changeover Lead to ensure safe, accurate and consistent changeovers in a fast-paced manufacturing environment. You will coordinate readiness, verify line clearance, and support startup checks and traceability while collaborating with Quality, Operations and other technical teams.

The role emphasizes risk assessment, documentation, nonconformances and corrective actions, with a focus on preventing quality losses and

Qualifications

• Bachelor’s degree in Quality, Engineering, Manufacturing, Business or related discipline.
• Minimum of 5 years in manufacturing or quality-assurance experience.
• Experience with changeovers, line clearance, material identification, startup inspection and production-floor problem solving.
• Knowledge of quality management systems, sampling and inspection, traceability, nonconformance handling, change control and corrective actions.
• Ability to apply risk assessment, statistics and root-cause analysis; familiarity with SPC, FMEA, Lean or IWS methods.
• Strong attention to detail and communication; ability to coordinate across functions.
• Proficiency with Microsoft Office and familiarity with SAP, MES, Product Workbench or Power BI.

Responsibilities

• Coordinate risk-based pre-changeover readiness with Operations and Quality, reviewing production sequence, approved changes, prior defects, material availability, inspection needs and unresolved risks before startup.
• Verify and document line clearance under approved procedures, including removal or segregation of previous product, materials, packaging and labels. Confirm current product and material identification to prevent mix-ups.
• Confirm specifications, approved material and packaging versions, identification codes and quality-critical setup requirements with Operations. Verify required checks and records without ownership of machine adjustments.
• Coordinate first-production sampling and inspection against approved plans and acceptance criteria. Document results, communicate exceptions and provide evidence to authorized personnel for startup and release decisions.
• Identify and elevate nonconformances promptly. Initiate or support containment, segregation and production holds within approved procedures and delegated authority; assist material tracing, investigation, root-cause analysis and corrective actions.
• Develop new changeover quality checklists and standard work with process owners and optimize existing infrastructure. Support training and coaching online clearance, identification, sampling, documentation and escalation; verify understanding through routine floor observations.
• Track changeover defects, rework, scrap, repeat deviations and quality-related delays. Use trend analysis and IWS or other applicable continuous-improvement methods to reduce losses without bypassing required quality controls.

Skills

Quality assurance

Changeovers

Line clearance

Root-cause analysis

Education

Bachelor's Degree

Tools

SAP

MES

Product Workbench

Power BI

Job description

Altria Client Services is seeking an Associate Manager, Manufacturing Quality Changeover Lead to ensure safe, accurate and consistent changeovers in a fast-paced manufacturing environment. You will coordinate readiness, verify line clearance, and support startup checks and traceability while collaborating with Quality, Operations and other technical teams.

The role emphasizes risk assessment, documentation, nonconformances and corrective actions, with a focus on preventing quality losses and