Manufacturing Process & Continuous Improvement Quality Engineer

Lenovo; Morrisville (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Lenovo is seeking a Manufacturing Process & Continuous Improvement Quality Engineer to join a global team spanning Morrisville and other sites. The role emphasizes driving continuous process improvements on the manufacturing floor to optimize delivery and customer experience.

Ideal candidates bring a strong floor presence, attention to detail, and the ability to interpret operational processes for simplicity, executability, and auditability. Travel up to 10% may be required.

Qualifications

• Minimum of 2 years on manufacturing floor experience in automotive or electronics/server industries preferred.
• Strong understanding of manufacturing processes and continuous improvement methodologies.
• Proficiency in Microsoft Excel, Power BI, and data reporting tools; ability to leverage data and AI tools.
• Outstanding verbal and written communication skills for high-level customer-facing meetings.
• Willingness to travel up to 10% (domestic/international).

Responsibilities

• Manufacturing Continuous Improvement: evaluate floor processes across global facilities to identify opportunities.
• Process Auditing & Execution: perform detailed process audits to verify compliance and effectiveness.
• Customer Quality & Engagement: collaborate with CSP customers for inquiries and quarterly business reviews.
• Root Cause & Corrective Action: analyze logs and reports to establish root causes and drive actions into processes.
• Data Analysis & Reporting: use Excel, Power BI, and AI tools to create executive dashboards and reports.
• Process Documentation & Control: develop process maps, pFMEA, yield targets, and monitoring strategies.
• Global Cross-Functional Collaboration: work with Quality, Test, Supplier, and Manufacturing teams to implement standards.

Skills

Manufacturing experience

Continuous improvement

Communication skills

Mobility

Analytical thinking

Tools

Excel

Power BI

Job description

General Information

Req # WD00103882

Career area: Engineering

Country/Region: United States of America

State: North Carolina

City: Morrisville

Date: Thursday, August 13, 2026

Working time: Full-time

Additional Locations

• United States of America - North Carolina - Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

About the role

This is a unique opportunity to join a well established global team as a Manufacturing Process & Continuous Improvement Quality Engineer. Working within a dynamic international matrix (spanning Morrisville, Taiwan, the UK, Mexico, and China), this new role focuses on driving continuous process improvements on the manufacturing floor to optimize customer delivery and experience. The ideal candidate brings a strong manufacturing background-preferably from the automotive or high-tech server assembly industries-with a strong floor presence, exceptional attention to detail, and the ability to interpret operational processes to ensure they are simplified, executable, and auditable. While prior formal Quality Engineering experience is not required, strong process acumen, analytical capability, and customer-facing communication skills are essential.

Responsibilities

• Manufacturing Continuous Improvement: Evaluate manufacturing floor processes across global facilities (server and rack assembly) to identify opportunities for improvement, simplify workflows, and ensure robust, executable standards.
• Process Auditing & Execution: Conduct detailed process audits to verify compliance, evaluate operational effectiveness, and ensure alignment with strategic operational goals.
• Customer Quality & Engagement: Partner directly with key external CSP customers to build, rapidly respond to technical inquiries, and lead monthly executive and quarterly business reviews (QBRs).
• Root Cause & Corrective Action: Analyze test logs, Failure Analysis (FA) reports, and supplier 8D reports to establish root cause for customer issues and drive corrective actions directly back into manufacturing process controls.
• Data Analysis & Reporting: Utilize Excel, Power BI, and modern AI process tools to analyze yield metrics (FPY, TPY, PRR) and create impactful executive reports, dashboards, and presentations.
• Process Documentation & Control: Develop and maintain process mapping, pFMEA, yield targets, and ongoing monitoring strategies for assigned products throughout their lifecycle (from introduction to end-of-life).
• Global Cross-Functional Collaboration: Collaborate closely with local and global Quality, Test, Supplier, and Manufacturing Engineering teams to implement global quality standards, site scorecards, and First Article Inspections (FAI).

Requirements

• Experience: Minimum of 2 years of hands-on experience in a manufacturing floor environment (Automotive or Electronics/Server industry experience highly preferred).
• Process Focus: Strong understanding of manufacturing processes and continuous improvement methodologies. Formal quality experience is a plus, but not required if strong manufacturing/floor process acumen is present.
• Technical & Analytical Skills: Proficiency in Microsoft Excel, Power BI, and data reporting tools. Ability to leverage data and AI tools to track FPY/TPY improvements.
• Communication & Interpersonal Skills: Outstanding verbal and written communication skills with proven ability to represent the organization in high-level customer-facing meetings.
• Mobility: Willingness to travel up to 10% (domestic/international).

This position is not eligible for visa sponsorship, including Optional Practical Training (OPT) or Curricular Practical Training (CPT). All applicants must be currently authorized to work in the United States for any employer.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations

• United States of America
• United States of America - North Carolina
• United States of America - North Carolina - Morrisville