Manufacturing Plant IT Desktop Support Technician (L1 And L2 Openings)

TEKsystems; Toledo (OH); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, dental & vision from day one

401(k) Retirement Plan

HSA

Job summary

TEKsystems is seeking an Manufacturing Plant IT Desktop Support Technician (L1/L2) to support our client’s desktop environment in Toledo, OH. This contract-to-hire role focuses on end-user IT support for plant operations, with opportunities to advance within the IT team.

Responsibilities include incident management via ServiceNow, AD user support, printer and device troubleshooting, and coordination with data center and facility teams. Onsite 2nd shift work is required.

Qualifications

• Previous Helpdesk or Desktop Support or PC Technician in a Manufacturing Environment experience is preferred.
• IT certifications are desirable for this role.

Responsibilities

• Supported IT systems for business and production plant manufacturing operations.
• Coordinated data center tasks with 2nd and 3rd level IT support and remote technicians, troubleshooting issues affecting servers and the plant wireless and wired ethernet networks.
• Used a Servicenow helpdesk application to manage IT support tickets to configure applications and repair hardware problems for user PCs, devices and applications.
• Used both Google GSuite and Microsoft applications as corporate standards.
• Maintained PCs with a standard Windows OS loaded with corporate applications.
• Assisted end users with Active Directory tasks, completed new user setups, applied company security policies. Corrected printer problems for office applications and part label printing. Set up deployments of new replacement PCs and printers.
• Collaborated with installers and IT teams during launch of plant floor systems.

Skills

Helpdesk

Desktop Support

PC Technician

Active Directory

ServiceNow

G Suite

Microsoft 365

Windows OS

Education

IT Certifications desirable

Tools

ServiceNow

Job description

Manufacturing Plant IT Desktop Support Technician (L1 and L2 Openings)

One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team.

This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company.

Previous Helpdesk or Desktop Support or PC Technician in a Manufacturing Environment experience is preferred. IT certifications are desirable for this role.

Shift: 2 nd Shift

Hours: Monday Friday: 4:30pm 1:00am

Main Duties And Responsibilities

• Supported IT systems for business and production plant manufacturing operations.
• Coordinated data center tasks with 2nd and 3rd level IT support and remote technicians, troubleshooting issues affecting servers and the plant wireless and wired ethernet networks.
• Used a Servicenow helpdesk application to manage IT support tickets to configure applications and repair hardware problems for user PCs, devices and applications.
• Used both Google GSuite and Microsoft applications as corporate standards.
• Maintained PCs with a standard Windows OS loaded with corporate applications.
• Assisted end users with Active Directory tasks, completed new user setups, applied company security policies. Corrected printer problems for office applications and part label printing. Set up deployments of new replacement PCs and printers.
• Collaborated with installers and IT teams during launch of plant floor systems.
• Worked with facilities personnel during network installation and maintenance.
• Assisted manufacturing technicians and operators who used applications for manufacturing part tracking and factory information reporting. Configured and debugged operation changes in those applications.
• Maintained gauging software (QDAS) which collected manufacturing part data.

• CompTIA Certifications are desirable for this role
• Medical, Dental, and Vision Benefits Offered from Day One

Job Type & Location

This is a Contract to Hire position based out of Toledo, OH.

Pay And Benefits

The pay range for this position is $25.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Toledo, OH.

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a fully onsite position in Toledo,OH.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.