A leading supplier of iron castings is seeking a Customer Service Data Specialist in Waupaca, Wisconsin. The role involves managing customer orders, ensuring accuracy, resolving discrepancies, and collaborating with teams to maintain high levels of customer satisfaction. Candidates should have a high school diploma or GED, with 1–3 years of customer service experience in a manufacturing environment, and proficiency in EDI and ERP systems. This position offers an opportunity to thrive in a supportive and innovative workplace.
Qualifications
1–3 years of customer service experience in a manufacturing or foundry environment.
Proficiency with EDI systems and ERP software.
Excellent verbal and written communication skills.
Responsibilities
Manage customer orders, ensuring accuracy.
Serve as a point of contact for internal teams related to orders.
Generate daily reports on order status and shipping schedules.
Skills
Communication skills
Problem-solving
Attention to detail
Teamwork
Education
High school diploma or GED
Associate degree or technical certification
Tools
EDI systems
ERP software
Job description
A leading supplier of iron castings is seeking a Customer Service Data Specialist in Waupaca, Wisconsin. The role involves managing customer orders, ensuring accuracy, resolving discrepancies, and collaborating with teams to maintain high levels of customer satisfaction. Candidates should have a high school diploma or GED, with 1–3 years of customer service experience in a manufacturing environment, and proficiency in EDI and ERP systems. This position offers an opportunity to thrive in a supportive and innovative workplace.