Manufacturing Operations Manager (Night Shift)

Ashley Furniture Industries; Advance (NC); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee Assistance Program

Paid Time Off

Employee discount on home furnishings

Professional development opportunities

Tuition assistance

Ashley Wellness Centers

401(k) and Profit Sharing

Life Insurance

Job summary

Ashley Furniture Industries is seeking an Operations Manager to direct production activities across multiple departments at our Advance, North Carolina facility. You will mentor production Supervisors, drive efficiency on the shop floor, and ensure safety and quality standards.

You will plan with departmental Supervisors, Schedulers, HR Managers and Quality Systems Trainers to achieve cost and production objectives while building a world-class operational culture through presence and

Qualifications

• Associate Degree in Business or related field is required or equivalent work experience.
• 5 years’ experience in production leadership or related area is required.
• Management of resources to optimize equipment, facilities, employees, methods and materials.
• Lean Manufacturing and Continuous Quality Improvement principles and system Improvement Methods.
• Capacity planning and product flow knowledge and understanding.

Responsibilities

• Direct production activities for multiple departments, work centers and processes on an assigned shift.
• Lead efforts to develop new processes and improve product quality with internal/external customers and suppliers.
• Plan with purchasing, production and inventory control to meet production and financial objectives.
• Ensure shift personnel adhere to shop floor standards and plant cleanliness.
• Maintain budget for the functional area and ensure adequate staffing.
• Ensure employees receive proper safety training and a safe working environment.
• Make employment decisions and recommendations on hiring, transfers, promotions, and corrective actions.
• Coordinate and manage the work of employees to meet area goals and audit SOP adherence.
• Mentor and coach employees; conduct performance reviews and training.
• Audit time-keeping and absentee records for accuracy and compliance.

Skills

Lean Manufacturing

Continuous Improvement

Capacity planning

Product flow

Education

Associate Degree in Business or related field

Job description

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort

Who We Are:

At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

If you are a current Ashley employee

Please login to your UKG account and apply using the internal job board.

Schedule:

Monday- Thursday core schedule of 3:30pm-2:30am. Will need to be flexible to work overtime as needed including Fridays and Saturdays.

Summary:

The Operations Manager will direct production activities for multiple departments, work centers and processes on an assigned shift. This position will lead and mentor production Supervisors to achieve overall performance goals for production, cost, quality and safety. The Operations Manager will coordinate production activities through planning with departmental Supervisors, Schedulers, HR Managers and Quality Systems Trainers to ensure that manufacturing objectives are accomplished in a timely and cost-effective manner. We are seeking a hands-on, results-driven Operations Manager who thrives on the manufacturing floor. In this role, you will lead our production teams directly from the front lines, spending the majority of your time driving efficiency, solving problems, and mentoring your team right where the action happens. The ideal candidate is a "roll up your sleeves" leader who is passionate about building a world-class operational culture through presence, accountability, and direct engagement with the people and processes that drive our success. If you prefer leading from a Gemba walk over a conference room, this is the opportunity for you.

Responsibilities:

• Direct production activities for multiple departments, work centers and processes on an assigned shift.
• Lead the efforts to develop new processes and improve product quality by working with internal and external customers and suppliers.
• Plan in a forward capacity by working with purchasing and production and inventory control to achieve and maintain product flow to meet production and financial objectives.
• Ensure that shift personnel adhere to the highest standards of shop floor organization and plant cleanliness.
• Work to maintain budget for functional area.
• Ensure adequate staffing to meet production needs.
• Ensure employees receive proper safety training, maintain a safe work environment and perform safe work practices; perform regular safety audits.
• Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, pay adjustments, etc.
• Coordinate and manage the work of employees by directing members of the team to meet the area’s goals. Audit regularly to ensure standard operating procedures are being adhered to.
• Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.
• Audit, maintain and ensure employee time-keeping and absentee records are accurate.
• Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.
• Manage resources to optimize equipment, facilities, employees, methods and materials.
• Demonstrate the Company’s Core and Growth Values in the performance of all job functions.

Qualifications:

• Associate Degree in Business or related field, or equivalent work experience, Required
• 5 years’ experience in production leadership or related area, Required
• Management of resources to optimize equipment, facilities, employees, methods and materials
• Lean Manufacturing and Continuous Quality Improvement principles and system Improvement Methods
• Capacity planning and product flow knowledge and understanding

This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs.

Benefits We Offer:

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values:

• Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.
• (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.
• Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
• Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
• Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
• Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
• Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.

Interested in learning more about Ashley Furniture’s Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:

Corporate Social Responsibility

We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.

Notice to Search Firms:

We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.

Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.