Manufacturing IT Support Technician

Emanuelchamber; Swainsboro (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

A manufacturing company in Swainsboro, GA, is seeking a Computer Support Specialist responsible for supporting IT equipment and systems. The ideal candidate will have an Associate's Degree in a relevant field and experience in diagnosing and resolving IT issues. Responsibilities include installing and maintaining hardware/software, training users, and ensuring effective technical support. Strong communication skills and the ability to work independently are essential. Microsoft or Cisco certifications are a plus.

Qualifications

• Experience supporting all types of IT equipment and various business software in a fast-paced environment.
• Ability to define and resolve problems in a timely manner.
• Demonstrated experience diagnosing and resolving problems quickly.

Responsibilities

• Install and repair hardware, software, and peripheral equipment.
• Set up equipment for employee use and ensure proper installation.
• Maintain records of daily activities and problems.
• Provide technical assistance and support to users.

Skills

Initiative and independent judgment

Excellent verbal and written communication

Planning and organizational abilities

Ability to support multiple hardware platforms

Education

Associate Degree in MIS, Computer Science or related field

Bachelor's Degree in Computer Science or related field (preferred)

Tools

Microsoft certification

Cisco certification

Job description

A manufacturing company in Swainsboro, GA, is seeking a Computer Support Specialist responsible for supporting IT equipment and systems. The ideal candidate will have an Associate's Degree in a relevant field and experience in diagnosing and resolving IT issues. Responsibilities include installing and maintaining hardware/software, training users, and ensuring effective technical support. Strong communication skills and the ability to work independently are essential. Microsoft or Cisco certifications are a plus.