Factory IT Support Specialist

Wincore Windows and Doors; Swainsboro (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading window and door manufacturer in Swainsboro, Georgia, is seeking a Computer Support Specialist. This role involves supporting hardware, software, and peripherals in a fast-paced manufacturing environment, including installing and maintaining IT equipment. The successful candidate will troubleshoot issues, train users, and maintain records of activities. An Associate's degree in a related field is required, along with experience in manufacturing; certifications from Microsoft or Cisco are a plus.

Qualifications

• Experience supporting a variety of IT equipment in a manufacturing environment.
• Ability to diagnose and resolve IT issues quickly.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Install and repair hardware and software for employees.
• Conduct diagnostics and provide technical support for users.
• Maintain records of daily activities and problem resolutions.
• Train users on proper use of hardware and software.

Skills

IT equipment support

Troubleshooting

Communication skills

Organizational skills

Education

Associate Degree in MIS or related field

Bachelor's Degree in Computer Science or related field

Tools

Microsoft certifications

Cisco certifications

Job description

A leading window and door manufacturer in Swainsboro, Georgia, is seeking a Computer Support Specialist. This role involves supporting hardware, software, and peripherals in a fast-paced manufacturing environment, including installing and maintaining IT equipment. The successful candidate will troubleshoot issues, train users, and maintain records of activities. An Associate's degree in a related field is required, along with experience in manufacturing; certifications from Microsoft or Cisco are a plus.