Manufacturing Diagnostics Solutions Engineer

ETAS; Plymouth (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Premium health coverage

401(k) with generous matching

Financial planning resources

Paid time off

Parental leave

Life and disability protection

Job summary

ETAS is seeking a Customer Solutions Engineer (CSE) to drive growth for Manufacturing Diagnostics. You will partner with customers, sales, and product management to align needs with innovative diagnostic solutions. You will support pre-sales activities, technical validation, and on-site deployment and testing.

The role requires deep diagnostics knowledge, experience with databases and XML formats, and up to 50% travel. Bachelor's or Master’s in relevant fields is required.

Qualifications

• Knowledge of automotive diagnostic protocols (e.g., ISO14229, ISO15765, J1939) and vehicle diagnostics.
• Experience with IT networks and server environments.
• Experience with databases (SQL Server) and data formats (XML, ODX, OTX).
• Proficiency in packet capture tools (Wireshark) and reading schematics.

Responsibilities

• Identify opportunities and drive new business opportunities for Manufacturing Diagnostics.
• Assist sales with pre-sales activities and technical demonstrations.
• Clarify customer requirements and translate them into executable technical solutions.
• Lead on-site deployment, configuration and testing of hardware/software solutions.
• Contribute to QA, validation and product roadmap discussions.

Skills

Vehicle diagnostics knowledge

IT systems & networks

SQL Server experience

XML/ODX/OTX

Wireshark

Reading electrical drawings

C++

JavaScript

Troubleshooting

Agile/Lean practices

JIRA

Education

Bachelor’s or Master’s degree in Automotive Engineering or Computer Science

Tools

VMware/VirtualBox

Windows OS (XP/7/10)

TCP/IP / DHCP

Job description

ETAS is seeking a Customer Solutions Engineer (CSE) to drive growth for Manufacturing Diagnostics. You will partner with customers, sales, and product management to align needs with innovative diagnostic solutions. You will support pre-sales activities, technical validation, and on-site deployment and testing.

The role requires deep diagnostics knowledge, experience with databases and XML formats, and up to 50% travel. Bachelor's or Master’s in relevant fields is required.