Manufacturing Customer Service Specialist: Training

Merchants Metals; Harrison (AR); In loco; USD 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical coverage

Life Insurance

Disability Insurance

Telehealth / Live Health Online

Legal assistance

Employee Assistance Program

Identity theft protection

Discount program

401k with company match

Descrizione del lavoro

Merchants Metals is seeking a Customer Service Representative for our Harrison, AR team. This role supports customers, sales personnel, and plant staff to keep daily operations running smoothly. Training is provided in our manufacturing environment.

The ideal candidate has strong communication skills, a positive attitude, and a willingness to learn. Compensation starts at $15 per hour with a Mon-Fri 8am-5pm schedule and overtime as needed.

Competenze

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Basic computer and data entry skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and willingness to learn.
• Dependable attendance and strong work ethic.

Mansioni

• Assist customers with questions, orders, and product information.
• Enter and process customer orders accurately and efficiently.
• Prepare customer quotes and provide pricing information.
• Communicate order status and delivery updates.
• Support the sales team with administrative and customer service needs.
• Research and help resolve customer concerns.
• Maintain customer records and account information.
• Collaborate with internal departments to ensure excellent customer service.
• Learn products, systems, and industry processes through on-the-job training.

Conoscenze

Communication skills

Customer service

Data entry

Multitasking

Positive attitude

Dependable attendance

Formazione

High school diploma or equivalent

Descrizione del lavoro

Merchants Metals is seeking a Customer Service Representative for our Harrison, AR team. This role supports customers, sales personnel, and plant staff to keep daily operations running smoothly. Training is provided in our manufacturing environment.

The ideal candidate has strong communication skills, a positive attitude, and a willingness to learn. Compensation starts at $15 per hour with a Mon-Fri 8am-5pm schedule and overtime as needed.