Manufacturing Customer Service & Inventory Coordinator

Glen-Gery; Sergeant Bluff (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Glen-Gery in Sergeant Bluff, IA is seeking a motivated and detail-oriented Customer Service Coordinator to support operations and deliver exceptional service to customers and partners. You will coordinate between sales, warehouse, plant management, distributors, and customers, handling product information, orders, and inventory concerns to keep processes running smoothly.

The role requires at least 2 years of customer service experience in a manufacturing environment, with strong communication,

Qualifications

• Minimum 2 years customer service experience, preferably in a manufacturing environment.

Responsibilities

• Provide product availability, pricing and technical information as required.
• Process orders, order changes, sample requests and shipment releases.
• Prepare forecast and analysis as required.
• Prepare bill of lading documents for outgoing shipments, calculate allowable weight to load on trucks, run shipping related reports.
• Participate in stock takes and inventory management.
• Provide solutions to product complaints.
• Prepare purchase orders and maintain minimum stock requirements.
• Back up other customer service/dispatcher team members.

Skills

Communication skills

Interpersonal skills

Organizational skills

Analytical skills

Team player

Problem solving

MS Word & Excel

Inventory control

Tools

Inventory management systems

Job description

Glen-Gery in Sergeant Bluff, IA is seeking a motivated and detail-oriented Customer Service Coordinator to support operations and deliver exceptional service to customers and partners. You will coordinate between sales, warehouse, plant management, distributors, and customers, handling product information, orders, and inventory concerns to keep processes running smoothly.

The role requires at least 2 years of customer service experience in a manufacturing environment, with strong communication,