Manufacturing Customer Service

Find Great People | FGP; Simpsonville (SC); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) with company contribution

Paid vacation and holidays

Job summary

Find Great People | FGP is seeking a shipping and logistics specialist to ensure order accuracy, coordinate shipments, and support customers from quote to delivery. This direct hire opportunity emphasizes strong collaboration with warehouse, sales, and account management teams.

Remote work is available 1–2 days per week after onboarding, and the role favors candidates with SAP/ERP experience. Benefits include health insurance, a 401(k) with company contribution, and paid vacation/holidays.

Qualifications

• Experience in shipping and logistics.
• SAP and/or ERP system experience.
• Experience working with freight forwarding companies.
• Bachelor's degree preferred.

Responsibilities

• Ensure order accuracy and provide excellent customer service.
• Gather and review shipping documentation.
• Obtain freight quotes and arrange shipments.
• Coordinate order dispatches with warehouse teams.
• Work with customers to manage shipping requirements and timelines.
• Collaborate with Sales and Account Management teams.
• Maintain strong relationships with freight forwarders and logistics partners.

Skills

Shipping & logistics

SAP/ERP experience

Freight forwarding coordination

Education

Bachelor's degree preferred

Tools

SAP

Job description

This is a direct hire opportunity due to company growth. After successful onboarding and training, employees have the opportunity to work remotely 1 to 2 days per week.

Description

• Ensure order accuracy and provide excellent customer service.
• Gather and review shipping documentation.
• Obtain freight quotes and arrange shipments.
• Coordinate order dispatches with warehouse teams.
• Work with customers to manage shipping requirements and timelines.
• Collaborate with Sales and Account Management teams.
• Maintain strong relationships with freight forwarders and logistics partners.

Qualifications

• Experience in shipping and logistics.
• SAP and/or ERP system experience.
• Experience working with freight forwarding companies.
• Bachelor's degree preferred.
• $60,000 to $70,000 annual salary.
• Employer sponsored health insurance.
• 401(k) with company contribution.
• Paid vacation and holidays.
• Opportunity to work remotely up to 2 days per week after successful onboarding and training.