Manufacturing Account Support Specialist

Lake Air Products; Minneapolis (MN); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay

Full Benefits

401(k) Employer Match

Paid Time Off (PTO) and Holiday Pay

Tuition Reimbursement

Job summary

Lake Air Products in Minneapolis is seeking an Account Support Coordinator with manufacturing experience to manage sales orders, coordinate with internal teams, and ensure timely order fulfillment. You will be the primary contact for customers, handle inquiries, changes, RMAs, and delivery communications, and work with ERP and CRM systems to maintain records and metrics.

This role offers competitive pay, full benefits, and opportunities to grow within a fast‑growing contract manufacturer serving

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multi-task in a fast-paced environment.
• Experience in manufacturing or ERP-driven workflows.
• Attention to detail and accuracy.

Responsibilities

• Serve as the primary contact for assigned customers.
• Coordinate order entry with production and scheduling.
• Monitor orders and communicate status and changes.
• Maintain accurate customer records in CRM/ERP.
• Support process improvements and escalate issues.

Skills

Excellent communication skills

Ability to multi-task

Teamwork oriented

Customer service mindset

Education

High School diploma or equivalent

Associates degree preferred

Tools

Microsoft Office

Epicor ERP (preferred)

Job description

Lake Air Products in Minneapolis is seeking an Account Support Coordinator with manufacturing experience to manage sales orders, coordinate with internal teams, and ensure timely order fulfillment. You will be the primary contact for customers, handle inquiries, changes, RMAs, and delivery communications, and work with ERP and CRM systems to maintain records and metrics.

This role offers competitive pay, full benefits, and opportunities to grow within a fast‑growing contract manufacturer serving