Manual Operator II

Global Payments; Columbus (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company that empowers millions through innovative payment solutions. In this role, you'll be at the heart of production processes, ensuring accuracy and accountability in a dynamic environment. You'll work with a variety of collaterals and software systems, contributing to a zero-defect culture. This position offers an exciting opportunity to grow within a leading payments technology firm, where your attention to detail and production expertise will be valued. If you're ready to make an impact in the payments landscape, this role is for you!

Benefits

Medical, dental, and vision care

Paid time off

Recognition programs

Retirement and investment options

Charitable gift matching programs

Worldwide days of service

Qualifications

• Minimum 2 years relevant experience in production or office environment.
• Demonstrated accuracy and accountability in work.

Responsibilities

• Identify and gather required collaterals for production job orders.
• Operate machine production processes for specialized client requirements.
• Record status of work in progress in a proprietary database.

Skills

Attention to detail

Production experience

Office environment experience

Education

High School Diploma or Equivalent

Tools

Proprietary database

Labeling software

Shipping software

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Using both machine and manual procedures may receive, separate, process, pack and/or deliver in process work or completed work in a zero defect environment. Utilizes multiple data bases to record and track work, including verifying addresses worldwide, printing labels, verifying proper contents, issuing product, and documents work status. Identifies errors, returns, or exceptions and handles according to client specifications. Is the last point of verification to insure accurate output of client information.

What Part Will You Play?

• Identifies and gathers required collaterals (e.g. inserts, forms, letters, card carriers, envelopes, labels, etc.) for assigned production job order; organizes according to priority and order of work to provide for efficient workflow and assembly. Verifies amount/type of collateral against job order and delivers for change of control to production.
• Initiates start-up and operation process for machine production (e.g. printing shipping labels, attaching cards to card carriers, sealing envelopes, etc.) of one-off or specialized requirements specified by the client and not ordinarily covered under Machine Operator duties.
• Performs manual pre-work or specialty processes that are completed prior to automated/machine production (e.g. separating, packing, counting, loading, affixing labels, and scanning or issuing collaterals such as cards within a specific area of card processing, card shop, card vault, express mail, mail sort or specialty departments).
• Records status of work in progress into a proprietary database, provides to leadership for sensitive item accountability and reviews level of compliance with applicable Service Level Agreements (SLA). Understanding correct client specific standards for manual work to be processed and compliance with SLAs, inspects 100% of work in a zero defect environment.
• Reconciles collaterals between completed, work in progress, and collateral inventory to ensure sensitive item accountability. Learns and assists more experienced Manual Operators to serve as last touch point and quality review for outgoing finished products.
• Operates various software systems used to track, review, access, and invoice clients for reimbursable work (e.g., labeling, postage, delivery, etc.).

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically Minimum 2 Years Relevant Exp
• Demonstrated experience in production or office environment where accuracy and accountability are essential

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
• Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations.
• Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments.
• Attention to detail - Accurate, quick, and repetitive visual focus of numbers/names/places for organizing and processing work

The position listed in this requisition is ineligible for the referral bonus award program.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Global Payments/TSYS.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Pay Range is $15.00 - $20.00

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

"Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado."

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail] .

Interested in learning more about Global Payments and Our Family of Brands?

Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.

Headquartered in Georgia with nearly 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit www.globalpaymentsinc.com and follow Global Payments on Twitter (@globalpayinc), LinkedIn and Facebook.