Manhattan Deli Supervisor

Atlantis Casino Resort Spa; Reno (NV); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits (medical, dent​

401K retirement savings plan + match

Education Tuition Reimbursement

Paid Vacation

Holiday Pay

Career Development and Training

FREE daily meal

Internal Advancement

Zusammenfassung

Atlantis Casino Resort Spa in Reno, Nevada seeks a Food & Beverage Supervisor to lead team members serving food, maintain cleanliness, and uphold hospitality standards. You will model service excellence and ensure policies are followed.

Responsibilities include training, scheduling, stock management, guest interactions, and resolving complaints. Candidates should be 21+, have Food Safety and Alcohol Awareness, and proficient MS Word/Excel; prior supervision in hospitality preferred.

Qualifikationen

• Must be at least 21 years old.
• Alcohol Awareness Certification is required.
• Food Safety Certification required (1-year certificate from college or technical school; or 3-6 months related experience and/or training; or equivalent).
• Ability to present information effectively in one-on-one and small group settings to guests and team members.
• Proficiency with MS Word and MS Excel; ability to identify and resolve problems promptly.

Aufgaben

• Trains Team Members in performance of duties.
• Ensures all policies and procedures are followed.
• Assigns and coordinates work to promote efficiency.
• Inspects kitchen and dining areas and equipment for sanitary standards and proper operation.
• Keeps records of meals served and hours worked by Team Members.
• Requisitions and inspects foodstuffs, supplies, and equipment to maintain stock and quality.
• Prepares work schedules/floor plans and evaluates performance.
• Delivers coaching and counseling to Team Members.
• Directs preparation of foods and beverages.
• Greets and communicates with Guests in a friendly and courteous manner.
• Resolves Guest complaints.
• Performs other incidental and related duties as required.

Kenntnisse

Team leadership

Training

Guest service

Communication

Policy compliance

Ausbildung

Food Safety Certification

Alcohol Awareness Certification

1-year certificate / 3-6 months experience

Tools

MS Word

MS Excel

Jobbeschreibung

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Overview

The incumbent in this position Supervises Team Members engaged in serving food in restaurants, and in maintaining cleanliness of food service areas and equipment by performing the following duties. As part of the leadership team, role models the expected behaviors of service, positive attitude, cooperation and accountability.

Responsibilities

• Trains Team Members in performance of duties.
• Responsible for making sure all policies and procedures are followed.
• Assigns and coordinates work of Team Members to promote efficiency of operations.
• Inspects kitchen and dining areas and utensils and equipment to ensure sanitary standards are met and are in proper working order.
• Keeps records such as amount and cost of meals served and hours worked by Team Members.
• Requisitions and inspects foodstuffs, supplies, and equipment to maintain stock levels and ensure standards of quality are met.
• Prepares work schedules/floor plans and evaluates work performance of Team Members.
• Prepare and administers coaching and counseling’s to Team Members.
• Directs preparation of foods and beverages.
• Greet and communicate with Guests in a friendly and courteous manner.
• Resolve Guest complaints.
• Performs other incidental and related duties as required and assigned.

Qualifications

• Must be at least 21.
• Alcohol Awareness Certification.
• Food Safety Certification.1-year certificate from college or technical school; or 3-6 months related experience and/or training; or equivalent combination of education and experience.
• Ability to effectively present information in one-on-one and small group situations to Guest, clients, and other Team Members of the organization.
• Knowledge of MS Word processing software and MS Excel spreadsheet software. Ability to identify and resolve problems in a timely manner.

***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. ***

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation
• Holiday Pay
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.