Purple Parrot Shift Supervisor (Varies)

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision

401K retirement plan

Education Tuition Reimbursement

Paid Vacation

Holiday Pay

FREE daily meal

Internal Advancement

Job summary

Atlantis Casino Resort Spa is seeking a Restaurant Supervisor in Reno, NV. The role oversees food-service team members, ensures cleanliness and safety, and helps manage daily operations with a focus on guest satisfaction.

You will train staff, monitor compliance with policies, and coordinate schedules while maintaining records of meals and hours worked.

Qualifications

• Must be at least 21 years old.
• Alcohol Awareness Certification required.
• Food Safety Certification required.
• 1-year certificate from college or technical school; or 3–6 months related experience, or equivalent.

Responsibilities

• Supervise team members serving food in restaurants and maintain cleanliness of service areas.
• Train team members in duties and ensure policies are followed.
• Coordinate work assignments and schedules for efficiency.
• Ensure sanitary standards in kitchen and dining areas and equipment.
• Maintain records of meals served and hours worked.
• Address guest complaints and maintain guest relations.

Skills

Customer service

Leadership

Training

Problem solving

Education

High school diploma

Alcohol Awareness Certification

Food Safety Certification

Tools

MS Word

MS Excel

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Come join Team Atlantis! We are currently accepting applications for Supervisor. The incumbent in this position Supervises Team Members engaged in serving food in restaurants, and in maintaining cleanliness of food service areas and equipment by performing the following duties. As part of the leadership team, role models the expected behaviors of service, positive attitude, cooperation and accountability.

Responsibilities

• Trains Team Members in performance of duties.
• Responsible for making sure all policies and procedures are followed.
• Assigns and coordinates work of Team Members to promote efficiency of operations.
• Inspects kitchen and dining areas and utensils and equipment to ensure sanitary standards are met and are in proper working order.
• Keeps records such as amount and cost of meals served and hours worked by Team Members.
• Requisitions and inspects foodstuffs, supplies, and equipment to maintain stock levels and ensure standards of quality are met.
• Prepares work schedules/floor plans and evaluates work performance of Team Members.
• Prepare and administers coaching and counseling's to Team Members.
• Directs preparation of foods and beverages.
• Greet and communicate with Guests in a friendly and courteous manner.
• Resolve Guest complaints.
• Performs other incidental and related duties as required and assigned.

While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications

• Must be at least 21.
• Alcohol Awareness Certification.
• Food Safety Certification.
• 1-year certificate from college or technical school; or 3-6 months related experience and/or training; or equivalent combination of education and experience.
• Ability to effectively present information in one-on-one and small group situations to Guest, clients, and other Team Members of the organization.
• Knowledge of MS Word processing software and MS Excel spreadsheet software.
• Ability to identify and resolve problems in a timely manner.
• Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. ***

Atlantis Casino Resort Spa Fosters a Team Working Environment And An Environment That Is Focused On Team Member Recognition And Appreciation. Some Of The Ways In Which We Accomplish This Is By Offering The Following

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation
• Holiday Pay
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.