Manhattan Active WM Solution Architect

Red-Shift; United States; On-site; USD 140,000 - 180,000; Full time

Job summary

Red-Shift is seeking a Functional Architect to translate warehouse management requirements into scalable solutions on the Manhattan Active platform. You will lead functional design discussions and ensure use of standard functionality across global templates.

The role requires deep domain knowledge of WMS processes and extensive experience with complex integrations, multi-site deployments, and collaboration with distributed teams.

Qualifications

• Minimum 5 years of Manhattan ActiveWarehouse design and implementation experience.
• Ability to challenge solutions and influence design decisions.
• Deep understanding of warehouse processes: receiving, inventory, replenishment, picking, packing, shipping, fulfillment.
• Experience with large-scale, multi-site implementations and distributed teams.

Responsibilities

• Lead functional solution design for Manhattan ActiveWarehouse implementations.
• Translate operational requirements into structured functional designs.
• Support QA, SIT and UAT with functional interpretation and defect resolution.
• Review configuration approaches against business processes.
• Document design decisions and solution alternatives.
• Collaborate with regional IT teams and product owners.

Skills

Manhattan ActiveWarehouse

Functional architecture

Independent worker

Gap analysis

Cross-team collaboration

English fluency

Multi-site rollout

Job description

Company Description

Red-Shift is a boutique systems integrator, founded in 2019, focused on digitizing supply chains and transforming omni-channel operations for retailers, DTC Brands, wholesalers, and 3PLs. The team specializes in Manhattan Active solutions, including Warehouse Management (WM), Order Management (OM), and Transportation Management (TM). Red-Shift also provides expertise in supply chain analytics, microservices development, and cloud architecture. Joining Red-Shift offers the opportunity to work with modern technologies and innovative clients in a collaborative, growth-oriented environment.

Role Description

The Functional Architect will be responsible for translating complex warehouse management requirements into scalable, sustainable functional solutions on Manhattan Active platform. The role requires a strong understanding of warehouse management processes combined with deep functional knowledge of Mahnattan ActiveWarehouse solution; acts as a key functional design authority, ensuring solutions maximize the use of Manhattan standard functionality, and in some cases customer’s global templates and approved configuration principles; must be capable of independently driving complex functional design discussions, challenging proposed solutions and advising project teams on appropriate approaches.

Key Responsibilities

Functional Architecture & Solution Design

• Lead functional solution design for Manhattan ActiveWarehouse implementations, either independently or working with a Manhattan design lead, but always in consultation with the customer.
• Build global template design for multiple warehouses, where necessary.
• Translate operational requirements into structured functional designs and clearly documented solution specifications.
• Conduct gap analyses.
• Evaluate solutions across standard functionality, configuration, process adjustments, integrations and extension development.
• Ensure end-to-end functional consistency across warehouse management and surrounding applications.
• Appropriately challenge customizations and promote Manhattan standard capabilities wherever possible.
• Identify opportunities to consolidate recurring requirements into reusable template functionality.
• Support functional change requests and conduct impact assessments.

Configuration & Development Support

• Translate approved functional designs into clear configuration requirements and development specifications.
• Provide functional guidance to configuration specialists and extension developers.
• Review proposed configuration approaches and technical designs against intended business processes.
• Support resolution of complex functional and configuration issues.
• Assess the impact of enhancements across Manhattan ActiveWarehouse, integrations, automation, reporting and extensions.
• Work closely with technical teams to ensure implementations remain aligned with approved functional designs.

Testing, Deployment & Quality

• Define functional acceptance criteria and critical end-to-end business scenarios.
• Support QA, SIT and UAT teams with functional design interpretation and defect resolution.
• Validate that configuration and extension development deliver the expected business functionality.
• Support functional issue resolution during implementation, go-live and stabilization.
• Identify recurring defects or design limitations that should be addressed through template improvements.
• Work closely with internal/customer product owners, technical architects, configurators, developers, project teams and regional IT organizations.
• Provide functional guidance and coaching to global Super Users and configuration specialists.
• Facilitate design workshops and complex cross-functional discussions.
• Document design decisions, assumptions and solution alternatives.

Required Experience & Skills

• Minimum 5 years of relevant experience in Manhattan ActiveWarehouse (previously known as MAWM) solution design, functional architecture, product consulting and implementation.
• Ability to work independently, challenge proposed solutions and influence design decisions.
• Strong hands‑on functional expertise in Manhattan ActiveWarehouse.
• Demonstrated experience translating warehouse operational requirements into functional solution designs.
• Deep understanding of warehouse processes, including receiving, inventory, replenishment, picking, packing, shipping and fulfillment.
• Experience with Manhattan ActiveWarehouse configuration concepts, capabilities and limitations.
• Proven ability to conduct gap analyses.
• Experience designing solutions across complex integrations and enterprise application landscapes.
• Understanding of configuration, APIs, extension development and their functional implications.
• Experience supporting implementations through design, testing, deployment and stabilization.
• Experience working with large-scale, multi-site implementations.
• Experience working with distributed teams including onsite, onshore, nearshore and offshore teams.
• Strong communication skills in English.
• Understanding of and appreciation for yards management, labor management, slotting, order management and transportation management will be an added advantage.