As the Program Director, you will lead the strategic planning, governance, and execution of a nationwide deployment of Manhattan WMS and Order Management Systems (OMS) across 50+ CEVA-operated warehouse sites over the next 3 to 7 years.
This high-visibility role requires strong leadership, technical fluency with Manhattan products, and deep experience in 3PL logistics and warehouse operations.
What Are You Going To Do?
- Establish and lead a centralized Program Management Team to drive project execution and standardization across deployments.
- Develop and manage a multi-year program roadmap, delivery milestones, KPIs, and escalation protocols.
- Align program goals with CEVA’s business strategy and customer requirements.
Manhattan WMS/OMS System Deployment
- Lead the end-to-end implementation of Manhattan WMS/OMS solutions, ensuring successful go-lives across all targeted warehouse operations.
- Oversee system configuration, data migration, and functional integration with customer systems (ERP, TMS, EDI, etc.).
- Partner with solution architects, developers, and integration teams to ensure scalable, repeatable deployments.
- Act as the executive sponsor and primary escalation point for customer IT and operations leaders during each deployment.
- Drive communication, transparency, and alignment across all internal stakeholders and external partners.
- Conduct regular steering committee reviews, status reporting, and executive briefings.
Operational Excellence & Standardization
- Ensure site readiness, SOP alignment, and staff preparedness at each warehouse location.
- Work closely with site leaders, super users, process engineers, and training teams to develop documentation and ensure change adoption.
- Drive continuous improvement across waves by applying lessons learned and enhancing the deployment model.
- Manage program budgets and staffing models.
- Ensure financial goals are achieved without compromising quality or customer satisfaction.
- Oversee resource allocation across functional workstreams (deployment, training, integration, support).
What We Are Looking For
Education & Experience
- Bachelor’s degree in Business, Information Systems, Supply Chain, or related field; MBA preferred.
- Minimum 10+ years of experience in logistics, supply chain, or IT program management roles.
- 5+ years of experience deploying Manhattan and Associates (strong preference for Manhattan Active experience) WMS, OMS, and related products (e.g., SCI, TMS, Slotting Optimization).
- Proven track record delivering large-scale, multi-site WMS rollouts in a 3PL or contract logistics environment.
- Deep understanding of Manhattan Active and/or legacy WMS and OMS product suites.
- Strong technical understanding of system integrations (API, EDI, middleware).
- Exceptional project/program management skills, including waterfall and agile methodologies.
- Ability to lead large cross-functional teams, vendors, and external consultants.
- Strong financial acumen and experience managing multi-million-dollar budgets.
- Excellent interpersonal, communication, and executive stakeholder management skills.
Leadership & Problem-Solving
- Strategic thinker and hands-on problem solver with a passion for operational excellence.
- Comfortable navigating ambiguity and managing change at scale.
- Inspiring team leader with a collaborative, people-first approach.
What Do We Have To Offer
- Competitive executive compensation and annual performance incentives
- 401(k) with company match
- Generous paid time off and company holidays
- Opportunities for advancement within CEVA’s global network
Location: Remote with up to 60 - 75% travel across U.S. warehouse operations