Services Project Manager - ActiveWarehouse

Manhattan Associates; Atlanta (GA); On-site; USD 95,000 - 135,000; Full time

Job summary

Manhattan Associates seeks a Services Project Manager to coordinate WM software implementations from planning through go-live and stabilization. You will be the day-to-day project contact for the client, working with solution consultants, technical teams, and stakeholders to keep delivery on track.

This role is an individual-contributor position focused on projects or defined workstreams of modest to moderate scope, requiring strong organization and communication skills and travel as needed.

Qualifications

• Bachelor's degree or equivalent experience in business, computer science, engineering, supply chain, logistics, information systems, or related field.
• 5+ years of experience in project management, professional services, enterprise software implementation, systems integration, or related field.
• Experience in a client-facing role within software, supply chain, logistics, distribution, retail, or consulting organization.

Responsibilities

• Build and maintain project plans, schedules, milestones, dependencies, action items, and status reports.
• Coordinate WM implementation activities across business process, configuration, integrations, data, testing, training, cutover, and go-live readiness.
• Serve as the day-to-day project contact for client stakeholders and facilitate effective project meetings and communications.
• Track scope, schedule, budget, risks, issues, dependencies, deliverables, and required client decisions.
• Coordinate cross-functional teams and drive timely completion of assigned actions and milestones.
• Identify and elevate material risks, scope concerns, commercial matters, and cross-workstream issues.
• Support transition to post-go-live stabilization and capture lessons learned.

Skills

Project management

Client-facing

Software implementation

Cross-functional coordination

Communication

Education

Bachelor's degree

Job description

We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.

About the Role

Manhattan Associates is seeking a Services Project Manager to coordinate WM software implementation projects from planning through go-live and stabilization. This role is the day-to-day project-management contact for the client and works closely with solution consultants, technical teams, business stakeholders, and project leadership to keep delivery on track. This is an individual-contributor role focused on projects or defined workstreams of modest to moderate scope.

What You’ll Do

• Build and maintain project plans, schedules, milestones, dependencies, action items, and status reports.
• Coordinate WM implementation activities across business process, configuration, integrations, data, testing, training, cutover, and go-live readiness.
• Serve as the day-to-day project contact for client stakeholders and facilitate effective project meetings and communications.
• Track scope, schedule, budget, risks, issues, dependencies, deliverables, and required client decisions.
• Coordinate cross-functional teams and drive timely completion of assigned actions and milestones.
• Identify and elevate material risks, scope concerns, commercial matters, and cross-workstream issues.
• Support transition to post-go-live stabilization and capture lessons learned.

What You’ll Bring

• Bachelor’s degree or equivalent experience in business, computer science, engineering, supply chain, logistics, information systems, or a related field.
• 5 or more years of experience in project management, professional services, enterprise software implementation, systems integration, or a related field.
• Experience in a client-facing role within a software, supply chain, logistics, distribution, retail, or consulting organization.
• Demonstrated ability to manage project plans, schedules, risks, issues, dependencies, and stakeholder communications.
• Strong organization, communication, analytical, and problem-solving skills.
• Ability to influence cross-functional contributors without direct authority and manage multiple priorities.
• Ability to travel to client or Manhattan Associates locations as required by project needs.

Preferred Qualifications

• Experience with Manhattan Associates WM software or another warehouse management system.
• Understanding of warehouse operations, distribution, fulfillment, inventory, or related supply chain processes.
• Experience with software implementation activities such as configuration, integrations, data conversion, testing, training, cutover, or go-live stabilization.
• PMP, CAPM, or equivalent project-management training or certification.

#LI-TS1 Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

At Manhattan Associates our supply chain and omnichannel technology positively affect how people work, shop and live – every single day. Though we all take different paths to get here, everyone shares one belief: We’re good people doing great things.