Mandarin-Speaking SDR - Remote & Global Growth

Crimson Education; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Training budget

Psychologist on staff

Global offices or remote options

Office culture & events

Job summary

Crimson Education is seeking a Mandarin-speaking Sales/Client Success associate in Chicago to be the first contact for prospective Chinese clients and guide them through Crimson programs, delivering a smooth customer experience.

You will monitor leads and inquiries, qualify prospects for sales, and maintain data in Salesforce, coordinating meetings with Academic Advisors while supporting outreach events. Fluency in Mandarin and English required.

Qualifications

• Native or proficient in Mandarin.
• Proficient in English - spoken and written.
• Excellent communication and organization skills.
• Experience with CRM systems, especially Salesforce.
• Background in education or professional services is preferred.

Responsibilities

• Monitor leads and enrollments from multiple channels with reporting.
• Make calls and respond to inquiries to qualify prospects for sales.
• Maintain accurate CRM data in Salesforce.
• Build positive customer relationships and first impressions.
• Schedule meetings with Crimson’s Academic Advisor.
• Support outreach tactics and events.

Skills

Mandarin

English fluency

Communication

Organization

CRM (Salesforce)

Customer service

Education sector experience

Tools

Salesforce

Job description

Crimson Education is seeking a Mandarin-speaking Sales/Client Success associate in Chicago to be the first contact for prospective Chinese clients and guide them through Crimson programs, delivering a smooth customer experience.

You will monitor leads and inquiries, qualify prospects for sales, and maintain data in Salesforce, coordinating meetings with Academic Advisors while supporting outreach events. Fluency in Mandarin and English required.