MANDARIN QUALITY ENGINEER

Smalley; Lake Zurich (IL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k match

Life insurance

Tuition Reimbursement

PTO

Job summary

Smalley in Lake Zurich, IL is seeking a Quality Engineer to join our Quality Engineering Department. You will be a key resource for quality requirements, processes, investigations, and compliance across manufacturing.

Ideal candidates have a bachelor’s degree in a relevant field and 2–5 years of manufacturing quality experience, with strong problem-solving and communication skills. Knowledge of statistical tools and Six Sigma is a plus, with a focus on continuous improvement.

Qualifications

• Bachelor’s degree or equivalent with 2–5 years in fast-paced manufacturing quality
• Automotive, aerospace, medical production quality experience preferred
• Strong problem-solving and customer communication skills
• Ability to multi-task and meet deadlines
• Knowledge of Mini-Tab or Statistical Software is a plus

Responsibilities

• Determine adequacy of technical data and deviations related to quality requirements
• Collaborate with multiple departments on quality inquiries and issues
• Address customer questions, requirements, complaints, 8D, certifications
• Support Inspection Department and Quality Technicians/Assistants
• Create and maintain PPAPs (Control Plans, PFMEA, Process Flows) and AS9102s
• Participate in internal and customer audits and investigations
• Assist in validation/qualification activities
• Other duties as needed

Skills

Problem solving

Communication

Multitasking

Prioritization

Deadline driven

Statistical software

Six Sigma

Education

Bachelor’s degree in a relevant discipline

2-5 years manufacturing experience

Tools

Minitab

Job description

About Us

Smalley is the global manufacturing leader of precision metal formed products – known for our Spirolox® retaining rings and Crest-to- Crest® wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics and industrial machinery – supporting over 70% of the Fortune 500 global manufacturers. We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.

Why Smalley?

At Smalley, we take pride in cultivating an inclusive work environment that values creativity, collaboration and diversity. We believe in our associates' unique perspectives that they bring to every challenge, which is why we will empower you to push the boundaries of what is possible. We are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments!

We Offer

• Competitive compensation and benefits package as well as: Medical, Dental, Vision, 401k match, Life insurance, Tuition Reimbursement, PTO, and more!
• Opportunities for career advancement and professional growth
• Ongoing learning and training and development opportunities
• Company and department led team-building activities and events

Job Summary

We have an opening for a Quality Engineer in our Quality Engineering Department! This individual will serve as a key resource on all quality requirements, processes, procedures, issues, investigations, etc.

Responsibilities

• Demonstrates competency in determining the adequacy/comprehensiveness of technical data, deviations, etc. related to quality requirements
• Collaborates with multiple departments on quality inquiries and issues and address them effectively
• Works directly with customers to address and resolve questions, requirements, complaints, 8D process, certifications, etc.
• Supports the Inspection Department
• Works with Quality Technicians and Quality Assistants to resolve documentation issues
• Participate in internal investigations and corrective action plans
• Supports internal audits, customer audits and customer visits
• Create PPAP’s (Control Plans, Balloon Drawings, PFMEA, Process Flow Diagrams)
• Create AS9102’s
• Performs Internal QMS and Process Audits
• Assist in Validation/Qualification Activities
• Other duties as needed and assigned

Qualifications

Requirements

• Bachelor’s degree in a relevant discipline or minimum 2-5 years of work experience in a fast-paced manufacturing environment
• Automotive, aerospace, medical production experience in quality preferred
• Strong problem-solving skills
• Ability to communicate effectively with customers
• Ability to multi-task between assignments
• Knows how to prioritize workload
• Ability to work under deadlines in a fast-paced environment
• Knowledge of Mini-Tab or Statistical Software is a plus
• Six Sigma Training/Certification is a plus
• Must be authorized to work in the US on a permanent basis

A reasonable estimate of the base salary range for this role is $65,000 - $80,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. This role is bonus/and or incentive eligible.

EEO/Affirmative Action

Smalley is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions engaging all job titles and shall occur without regard to race, color, religion, sex, pregnancy (including childbirth and related conditions), age, national origin, disability, genetic information, veteran or military status, sexual orientation, gender identity, creed, ancestry, marital status or any other legally protected class as recognized by applicable law.

You may be eligible for the following competitive benefits: medical, dental vision, life, accident & disability, parental leave, tuition reimbursement, employee assistance program, paid holidays, paid time off and 401(k).