Mandarin Customer Support Executive On-site - Visa Provided

CB Talents SP; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary package

Full visa and relocation support

Career growth in an international environment

Structured training and onboarding

Job summary

CB Talents SP in Las Vegas is seeking a detail-oriented Mandarin-speaking Customer Support Executive to enhance customer service. This role requires effective communication and problem-solving in a fast-paced environment.

The successful candidate will manage sales escalations, support Sales Executives, and ensure compliance with company policies. A competitive salary package and structured training will be provided.

Qualifications

• Fluent in Mandarin and good command of English.
• Detail-oriented with strong problem-solving ability.
• Prior experience in customer support or sales support is a plus.

Responsibilities

• Handle and support Sales Executives’ requests while resolving customer issues efficiently.
• Ensure all processes align with pricing guidelines, company policies, and regulations.
• Manage and resolve first-level sales escalations.

Skills

Fluent in Mandarin

Strong verbal and written communication skills

Detail-oriented

Problem-solving ability

Customer-first mindset

Job description

CB Talents SP in Las Vegas is seeking a detail-oriented Mandarin-speaking Customer Support Executive to enhance customer service. This role requires effective communication and problem-solving in a fast-paced environment.

The successful candidate will manage sales escalations, support Sales Executives, and ensure compliance with company policies. A competitive salary package and structured training will be provided.