Managing Director, People & Transformation, Change Management - Strategic Communications

Consulting, Inc.; Chicago (IL); On-site; USD 180,000 - 240,000; Full time

Job summary

FTI Consulting is seeking a Managing Director in the People & Transformation practice to lead change management, leader enablement, and employee engagement programs across multi-disciplinary teams supporting integration and transformation.

The role partners with C-suite, boards and advisors, building programs aligned with client culture and goals. Travel may be required; strong ethics and client accountability are essential in this high-impact role.

Qualifications

• Experience leading change management programs.
• Senior-level advisory experience with C-suite.
• Strong client relationship management and leadership.

Responsibilities

• Lead day-to-day client mandates across strategy, change management, and engagement programs.
• Coach and direct teams, manage budgets, and ensure on-time, on-budget delivery.
• Develop and maintain client budgets and oversee billing; build referral networks.

Job description

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you'll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About The Role

FTI Strategic Communications is currently looking for a Managing Director in our People & Transformation practice who will lead change management, leader enablement, and employee engagement programs as part of multi-disciplinary teams supporting integration and transformation.

The successful Managing Director will apply a human-centric approach to change management, with a focus on effective communication, training, leader enablement and feedback loops - NOT process or program management. As a senior strategist working directly with C-suite management, Boards and other advisors, the Managing Director must be able to nimbly build programs aligned with clients' culture and goals. They must thrive in fast-paced environments, be able to adapt proven best practices to the realities of an individual client's situation, remain adaptable to other points of view and ways of working, and bring stakeholders along in each stage of the process. We are looking for someone who still loves to be in the work, teach as they do, and deliver exceptional outcomes for our clients in a wide variety of situations.

A successful Managing Director understands and lives by FTI's values, Code of Ethics and the Strategic Communications Rules of Practice. Additional information about FTI's values, Code of Ethics and the Strategic Communications Rules of Practice can be accessed here . FTI professionals must act with the highest level of integrity at all times and hold our clients accountable for the same.

The Managing Director must be able to manage multiple clients, direct and coach teams of varying experience levels, ensure projects remain on schedule and on budget, and proactively identify opportunities to expand the relationship both during and after the restructuring event.

Some travel may be required ─ including the possibility of being a key contributor to onsite client engagements, but this is NOT a traditional on-the-road consulting role. Travel is more the exception than the norm.

What You’ll Do

The Managing Director will lead client mandates on a day-to-day basis and serve in a variety of roles from strategist to counselor to implementer. Our team prides itself on maintaining an inclusive spirit in which all team members are encouraged to offer ideas and stretch their abilities on an ongoing basis. We work diligently to make opportunities available, and all roll up our sleeves to support our clients and each other with tasks large and small. As a result, there is no such thing as a "typical day" for our team members, but you can expect your work will include the following:

Client Delivery

• Serve as a day-to-day client lead on accounts, managing the overall quality of work and representing the team in client meetings, video calls and while working at client sites
• Present confidently to C-suite executives as a trusted advisor and keep stakeholders engaged at each stage of the project; work as a supportive partner to your client leads
• Develop and lead the execution of communication strategies that ensure all stakeholders receive timely and accurate information about the planned change(s); demonstrate a deep understanding of the communications ecosystem beyond the employee audience and incorporate expertise from across the FTI platform to deliver the best outcomes for our clients
• Complement effective communication with change management strategies designed to build capability, accelerate progress, mitigate resistance, address feedback, and otherwise support client objectives
• Track program KPIs as part of a broader PMO structure, adapting strategies and execution as needed to keep projects on time and on budget; be able to propose more than one strategy to achieve a goal
• Manage up and down - often across multiple teams - to ensure work is tightly coordinated
• Develop and manage to client budgets and oversee billing
• Anticipate client needs and concerns and proactively work with senior leaders to address them

Business Development

• Build internal and external referral sources via ongoing networking, collaborating seamlessly as part of a client's advisory team and