Managing Director-Funds

CSC; Livingston (NJ); Hybrid; USD 180,000 - 215,000; Full time

Job summary

A leading private equity firm is seeking a Managing Director of Client Services responsible for overseeing and working with Client Service Directors to increase business opportunities and revenue streams. The ideal candidate will have at least ten years of industry experience, excellent leadership skills, and a proven track record in streamlining services. You'll drive business development efforts and manage P&L goals in a hybrid work environment. Compensation estimated between $180,000 to $215,000 plus bonus.

Qualifications

• Minimum of ten years of industry experience with a proven track record.
• Experience managing and developing effective teams.
• History of exceptional industry forecasting and successful budget management.

Responsibilities

• Oversee Client Service Directors to enhance business opportunities.
• Manage P&L goals for North America Client Service team.
• Drive business development efforts with key clients.

Skills

Inspirational leader

Analytical skills

Problem-solving skills

Communication skills

Leadership skills

Organizational skills

Education

Bachelor’s degree in accounting or finance

MBA preferred

Job description

Managing Director of Client Services-Private Equity Fund Accounting

Livingston NJ, or Wilmington, DE

Monday through Friday 9:00 a.m. to 6:00 p.m.

Hybrid Work Schedule

Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.

Some of the things you will be doing:

• Oversee and work with Client Service Directors to increase awareness of business opportunities to increase revenue streams
• Responsible for managing and achieving the P&L goals for the North America Client Service team by making strategic decisions that meet or exceed revenue targets, manage costs, and ultimately, enhance profitability
• Escalation point for the Client Service Directors to navigate and solve challenging client needs or operations limitations
• Drive business development efforts with key clients to generate revenue opportunities
• Enhance relationships with existing clients and strengthen C-suite connectivity to understand the direction of their business needs
• Work with Sales and Marketing to increase company footprint amongst our clients and identify new clients via targeted searches
• Assist in renewals, engagements, and negotiations with clients
• Manage the career development and talent management of Client Service Directors
• Collaborate with other North America leaders to carry out shared goals of the department
• Work with other business units to identify opportunities for cross-selling services to our clients
• Assist with the implementation of best practices (e.g. Target Operation Model [TOM] integration) and drive operational efficiencies that optimize service delivery
• Identify, lead and delegate key department projects
• Manage and participate in defining Staffing needs & resource allocation for the client service teams including the successful deployment of a global delivery model (e.g. EST/IST) and routine office visits for governance and service delivery continuity
• Responsible for empowering team leaders to develop “out of the box” thinkers, deliver superior client satisfaction results and promote staff engagement & development
• Ensure scheduling and team assignments are properly maintained and proactively modified to support business needs and changes by the client directors
• Stay informed of industry changes (e.g. regulations) and proactively solution services to meet client needs
• Develop and manage KPI’s (Key Performance Indicators), Client SLA’s and review client deliverables as needed
• Present period performance reports and metrics to the MD Operations

What technical skills, experience, and qualifications do you need?

• Bachelor’s degree in a relevant field, such as accounting or finance; MBA preferred
• Proven inspirational leader and manager of people, with experience of managing and developing effective teams, managing and planning resources to achieve aggressive goals in a fast-paced and ever-changing environment
• At least ten years of industry experience with a proven track record of streamlining and improving a service operation
• A history of exceptional industry forecasting and successful budget management that can determine ways to increase a service operation’s efficiency
• The ideal candidate will have experience leading large teams and achieving high profitability goals
• Robust analytical, problem-solving, and troubleshooting skills
• Excellent leadership, communication, and organizational skills
• Proactive and dynamic personality
• Industry compliance experience a plus
• Creative and agile, leader that motivates leaders to achieve lofty goals
• Ability to lift 25 lbs. or more

At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $180,000 to $215,000 prior to bonus.