Managing Director-Fund Services

CSC

West Orange (NJ)

Hybrid

USD 200,000 - 215,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Vision insurance
401(k)
Paid maternity leave
Paid paternity leave
Tuition assistance
Disability insurance

Job summary

A financial services firm is seeking a Managing Director of Fund Services to oversee client service operations. The ideal candidate has at least 10 years of industry experience, strong leadership skills, and a proven ability to enhance client relationships. This role offers a hybrid work schedule and is located in West Orange, NJ.

Qualifications

  • Ten years of industry experience with a proven track record.
  • Experience leading large teams in fast-paced environments.
  • Strong organizational skills with a detail-oriented approach.

Responsibilities

  • Oversee and work with Client Service Directors to increase revenue.
  • Manage P&L goals for North America Client Service team.
  • Enhance relationships with existing clients.

Skills

Leadership
Analytical skills
Communication
Problem-solving
Budget management

Education

Bachelor’s degree in Accounting or Finance
MBA

Job description

Join to apply for the Managing Director-Fund Services role at CSC

Join to apply for the Managing Director-Fund Services role at CSC

Managing Director of Client Services-Private Equity Fund Accounting

West Orange NJ, or Wilmington, DE

Monday through Friday 9:00 a.m. to 6:00 p.m.

Hybrid Work Schedule

Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.

Some of the things you will be doing:

  • Oversee and work with Client Service Directors to increase awareness of business opportunities to increase revenue streams
  • Responsible for managing and achieving the P&L goals for the North America Client Service team by making strategic decisions that meet or exceed revenue targets, manage costs, and ultimately, enhance profitability
  • Escalation point for the Client Service Directors to navigate and solve challenging client needs or operations limitations
  • Drive business development efforts with key clients to generate revenue opportunities
  • Enhance relationships with existing clients and strengthen C-suite connectivity to understand the direction of their business needs
  • Work with Sales and Marketing to increase company footprint amongst our clients and identify new clients via targeted searches
  • Assist in renewals, engagements, and negotiations with clients
  • Manage the career development and talent management of Client Service Directors
  • Collaborate with other North America leaders to carry out shared goals of the department
  • Work with other business units to identify opportunities for cross-selling services to our clients
  • Assist with the implementation of best practices (e.g. Target Operation Model [TOM] integration) and drive operational efficiencies that optimize service delivery
  • Identify, lead and delegate key department projects
  • Manage and participate in defining Staffing needs & resource allocation for the client service teams including the successful deployment of a global delivery model (e.g. EST/IST) and routine office visits for governance and service delivery continuity
  • Responsible for empowering team leaders to develop “out of the box” thinkers, deliver superior client satisfaction results and promote staff engagement & development
  • Ensure scheduling and team assignments are properly maintained and proactively modified to support business needs and changes by the client directors
  • Stay informed of industry changes (e.g. regulations) and proactively solution services to meet client needs
  • Develop and manage KPI’s (Key Performance Indicators), Client SLA’s and review client deliverables as needed
  • Present period performance reports and metrics to the MD Operations

What technical skills, experience, and qualifications do you need?

  • Bachelor’s degree in a relevant field, such as accounting or finance; MBA preferred
  • Proven inspirational leader and manager of people, with experience of managing and developing effective teams, managing and planning resources to achieve aggressive goals in a fast-paced and ever-changing environment
  • At least ten years of industry experience with a proven track record of streamlining and improving a service operation
  • A history of exceptional industry forecasting and successful budget management that can determine ways to increase a service operation’s efficiency
  • The ideal candidate will have experience leading large teams and achieving high profitability goals
  • Robust analytical, problem-solving, and troubleshooting skills
  • Excellent leadership, communication, and organizational skills
  • Proactive and dynamic personality
  • Industry compliance experience a plus
  • Creative and agile, leader that motivates leaders to achieve lofty goals
  • Ability to lift 25 lbs. or more

At CSC, compensation depends on several factors, including job location and the knowledge and experience of each individual. A reasonable estimate of the current range of base salary is $200,000 to $215,000.

Seniority level
  • Seniority level
    Executive
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Finance

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

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