Managing Director - Client Advisory - NA

Synoptek; Denver (CO); On-site; USD 180,000 - 240,000; Full time

Job summary

Synoptek is seeking a Managing Director - Client Advisory to lead an industry-vertical strategy, manage a P&L, and craft strategic account plans. You will collaborate with IT leadership, marketing, and product teams to drive revenue growth and customer transformation across a portfolio of strategic clients.

In this role, you will engage with C-level stakeholders, develop GTM strategies, and guide cross-functional teams through complex deals, ensuring long-term value realization and portfolio

Qualifications

• Industry-specific business development and sales leadership experience required.
• Quota-carrying team leadership and complex sales pursuits.
• P&L ownership and strategic account planning experience.
• Executive relationship management and consultative selling skills.

Responsibilities

• Develop an industry vertical-specific business plan covering market trends and actions.
• Own industry vertical P&L and drive profitability and growth.
• Define strategic account plans, upsell/cross-sell, and new logo pursuit plans.
• Work with product leaders to identify technical gaps and requirements.
• Develop go-to-market strategies and messaging with marketing.
• Create frameworks that leverage best practices to realize business benefits.
• Partner with Business Development to support strategic customer success.

Skills

Client Advisory

Business Development

Industry Vertical Strategy

Strategic Account Planning

P&L Ownership

Go-To-Market Strategy

Executive Stakeholder Management

Consultative Selling

Education

Bachelor's Degree in related field

Job description

Job Description

At Synoptek, we think globally and act locally. As the world's first Managed Experience Provider (MxP), Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client base to grow and transform their businesses. We are excited to have experienced continuous growth and, in keeping with that momentum, we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, drives growth, and delivers clarity. This is an exciting opportunity for you to be a part of this journey!!

Job Description

At Synoptek, we think globally and act locally. As the world's first Managed Experience Provider (MxP), Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client base to grow and transform their businesses. We are excited to have experienced continuous growth and, in keeping with that momentum, we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, drives growth, and delivers clarity. This is an exciting opportunity for you to be a part of this journey!!

The Managing Director - Client Advisory is responsible for building and managing strategy and business development for an industry-specific strategic client portfolio. This role defines industry pursuit direction, investment priorities, strategic account plans, go-to-market strategies, and customer transformation roadmaps based on market trends, competitive assessments, customer input, and industry knowledge. The position partners with customers, executive stakeholders, Business Development Managers, IT leadership, Practice organizations, marketing teams, and product leaders to drive revenue growth, customer engagement, portfolio profitability, and technology-enabled business transformation.

Mandatory Skills

Client Advisory, Business Development, Industry Vertical Strategy, Strategic Client Portfolio Management, P&L Ownership, Strategic Account Planning, Upsell Strategy, Cross-Sell Strategy, New Logo Pursuit, Go-To-Market Strategy, Executive Stakeholder Management, C-Level Engagement, Consultative Selling, Complex Sales Pursuits, Complex Deal Structures, Customer Portfolio Management, Customer Engagement, Customer Satisfaction, Customer Retention, Business Transformation, Technology Transformation, Market Trend Analysis, Competitive Assessment, Solution Gap Analysis, Investment Prioritization, Revenue Growth, Sales Leadership, Delivery Leadership, Business Unit Management, Client Relationship Management, Negotiation Skills, Presentation Skills

Role

• Develop an industry vertical-specific business plan covering market trends, competitive evaluations, solution gaps, technology gaps, priorities, and recommended actions for business development, sales, and delivery.
• Own industry vertical P&L and manage business unit performance to achieve profitability and growth objectives.
• Define strategic account plans, upsell strategies, cross-sell strategies, and new logo pursuit plans in partnership with IT leadership and Practice organizations.
• Work with product leaders to identify technical issues, solution gaps, and vertical-specific requirements.
• Develop go-to-market strategies and messaging in partnership with the marketing team.
• Develop frameworks and solutions that leverage industry best practices to help customers realize business benefits efficiently.
• Partner with Business Development Managers to support strategic customer success and application of industry solutions.
• Engage and communicate effectively with C-level contacts at new and existing customers.
• Sell complex deal structures combining customer experience, business applications, software engineering, analytics, cyber security, infrastructure management, and cloud advancement services.
• Manage existing customer portfolio to increase engagement, satisfaction, and retention.
• Provide strategic plans and roadmaps that support continuous value realization and business benefits.
• Build C-level executive relationships across client organizations.
• Apply consultative selling methodologies in complex business and technology environments.
• Partner with customers and executive stakeholders to develop strategic technology plans.
• Leverage global delivery capabilities to transform and evolve client technology services.

Job-related Experience

• Experience in direct business development within an industry-specific vertical, sales leadership, delivery leadership, quota-carrying team leadership, complex sales pursuits, strategic account planning, consultative selling, executive relationship management, portfolio management, P&L ownership, go-to-market strategy, customer engagement, business transformation, technology transformation, and strategic solution development is required.

Flsa

Exempt

EEO Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.

Location

Denver, Colorado, United States (USA)

Education Qualification

Bachelor's Degree in a related field from an accredited college or university. In lieu of a Bachelor's degree, equivalent years of experience may be considered. The ratio is 1:1, meaning one year of college equals one year of work experience, and vice versa.

Desirable Skills

MBA, Business Applications Services, ERP Services, Business Applications Consulting, Business Applications Implementation, Managed Application Support, Business Intelligence, Analytics Consulting, Data Science, Artificial Intelligence, Custom Development, Quality Assurance, UI/UX Design, DevOps Services, Full Outsourced IT, Cloud Advancement Services, Managed Security, IT Consulting, Azure, AWS, Systems Integrator Experience, IT Outsourcing Experience, Senior-Level Network, Reference Architecture, Resource Optimization, Risk Management, Financial Benefit Analysis

Experience

20 to 25 Years