Manager, Workers Compensation Services

Bluegrass Orthopaedics; Kentucky; On-site; USD 80,000 - 110,000; Full time

Job summary

Bluegrass Orthopaedics is seeking a Workers’ Compensation Manager to lead our workers’ comp program. You’ll own the full journey from referral to case completion, collaborating with physicians, employers, adjusters, and nurse case managers to deliver timely care and rapid return-to-work outcomes.

You will develop the team, oversee workflow, monitor KPIs, and implement improvements while traveling between our sites and to employers as needed. The role is full-time and based in Kentucky.

Qualifications

• Experience leading a workers' compensation program.
• Willingness to travel between sites as needed.

Responsibilities

• Lead and develop the workers’ comp team: hiring, coaching, setting service standards, and building a culture of accountability and teamwork
• Oversee the workflow from referral through return to work, including referral response times, appointment access, authorizations, physician documentation, surgery coordination, and employer follow-up
• Build strong relationships with employers, adjusters, third-party administrators, nurse case managers, and community partners
• Partner with physicians and physician liaisons to deliver responsive communication and measurable results
• Track and report on KPIs such as referral growth, revenue, employer retention, documentation turnaround, and patient and physician satisfaction, then act on what the numbers tell you
• Spot ways to improve efficiency and put best practices in place
• Travel between our sites and to employers as needed

Skills

Workers' comp management

Team leadership

Process improvement

Stakeholder management

Job description

Manager, Workers’ Compensation Services

Bluegrass Orthopaedics | Full-Time

Help injured workers get the right care, and get back to work, faster.

Bluegrass Orthopaedics is looking for a Workers’ Compensation Manager to lead our workers’ comp program. You’ll own the full journey from referral to case completion, working with physicians, employers, adjusters, and nurse case managers to make us the first-choice provider for occupational injuries.

What You’ll Do

• Lead and develop the workers’ comp team: hiring, coaching, setting service standards, and building a culture of accountability and teamwork
• Oversee the workflow from referral through return to work, including referral response times, appointment access, authorizations, physician documentation, surgery coordination, and employer follow-up
• Build strong relationships with employers, adjusters, third-party administrators, nurse case managers, and community partners
• Partner with physicians and physician liaisons to deliver responsive communication and measurable results
• Track and report on KPIs such as referral growth, revenue, employer retention, documentation turnaround, and patient and physician satisfaction, then act on what the numbers tell you
• Spot ways to improve efficiency and put best practices in place
• Travel between our sites and to employers as needed