Manager, Vendor Point Solutions

nscaleoperationsukltd; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Nscale's AI data center sites rely on a range of small service vendors. As Manager, Vendor Point Solutions, you'll own this portfolio, oversee onboarding, day-to-day performance and contract administration, acting as the primary contact for site teams, Finance, AP and Legal.

Reporting to the Sr. Manager, Vendor Operations, you will guide vendor selection, renewals and non-standard terms, track SLAs, maintain scorecards, and ensure compliance across contracts and documentation.

Qualifications

• 4+ years in vendor management, procurement, or contract administration.
• Experience onboarding and managing smaller service and equipment vendors.
• Strong organizational and follow-through skills across multiple sites.
• Knowledge of contract terms, insurance requirements and purchasing processes.
• Experience partnering with Legal, Finance and AP.
• Experience with NetSuite or similar ERP systems.

Responsibilities

• Onboard point-solution vendors across AI data center sites.
• Coordinate NDAs, COIs, tax and banking docs with Legal/Finance/AP.
• Gather quotes and compare vendors; recommend for approval.
• Negotiate pricing and terms within approved guidelines.
• Track service delivery, SLAs and vendor scores.
• Serve as day-to-day contact for orders and issues.
• Maintain contract registry with expiration dates and renewals.
• Log spend, savings and cost avoidance for each agreement.
• Keep vendor files audit-ready with COIs and licenses.

Skills

Vendor management

Procurement

Contract administration

Stakeholder collaboration

Attention to detail

Education

Bachelor's degree in Supply Chain/Operations/Business

Tools

NetSuite

Contract management tools

Job description

About Nscale

Nscale is the GPU cloud engineered for AI. We deliver high-performance, cost-effective AI infrastructure to everyone from fast-moving AI startups to the world's largest enterprises, powered by our own vertically integrated stack of data centers, compute and software. We thrive on a culture of relentless innovation, ownership, and accountability, and we're building a team that moves quickly and does things the right way.

About the Role

Our AI data center sites depend on a wide range of smaller, single-service vendors to stay safe, ready and running. These include UTVs and site vehicles, SAT phones, Starlink communications, storage solutions, temporary offices, printing, PPE, landscaping, cleaning and similar site services. Each vendor may be small, but together they drive site readiness, safety and spend.

As Manager, Vendor Point Solutions, you'll be the dedicated owner of this portfolio. You'll manage onboarding, day-to-day performance and contract administration for these vendors within Nscale's vendor framework, policies and approval limits. You'll be the single, reliable point of contact for site teams, Finance, AP and Legal on point solution vendor needs. Reporting to the Sr. Manager, Vendor Operations, you'll own routine vendor decisions and bring well-documented recommendations forward on vendor selection, renewals and non-standard terms.

What You'll be Doing

Vendor Onboarding & Sourcing

• Manage end-to-end onboarding for point solution vendors across Nscale's AI data center sites, so vendors are active and payable before sites need them
• Coordinate NDAs, certificates of insurance, tax and banking documents, NetSuite vendor setup and payment terms with Legal, Finance and AP
• Gather quotes and build side-by-side comparisons for assigned categories, and recommend vendors for approval
• Support negotiations led by the Sr. Manager, Vendor Operations, and negotiate standard pricing and terms directly within approved guidelines

Vendor Performance & Service Delivery

• Track service delivery, SLAs and site feedback for each vendor and maintain vendor scorecards
• Act as the day-to-day contact for site teams and vendors on orders, deliveries, service calls and issues
• Resolve routine service issues directly and resolve material performance, safety or dispute concerns early with a recommended course of action
• Produce a monthly point solution vendor report covering performance, spend, renewals and open issues

Contract Administration

• Maintain point solution agreements in the contract registry, including expiration dates, renewal windows and amendments
• Flag renewals at least 90 days ahead with a clear recommendation to renew, rebid or exit
• Process routine amendments and change orders using approved templates, and route non-standard terms to the appropriate approvers and Legal
• Track spend against POs and contracts, and log negotiated savings and cost avoidance for every agreement

Compliance & Documentation

• Keep vendor files audit-ready, including COIs, certifications, safety requirements and signed agreements
• Track insurance expirations and compliance obligations, and follow up with vendors before anything lapses
• Submit contract review requests to Legal and track them through to completion

Standards & Continuous Improvement

• Apply Nscale's vendor policies, onboarding checklists and playbooks consistently across sites and regions
• Identify opportunities to consolidate vendors or move to national and preferred agreements, and bring recommendations forward

About You

• 4+ years of experience in vendor management, procurement, purchasing or contract administration
• Experience onboarding and managing smaller service and equipment vendors
• Strong organizational and follow-through skills, with the ability to manage many concurrent vendors and requests across multiple sites
• Working knowledge of contract terms, insurance requirements and purchasing processes
• Experience partnering with Legal, Finance and AP
• Experience with procurement or ERP systems (e.g., NetSuite) and contract or document management tools
• Clear communicator who is comfortable working with site teams, vendors and internal stakeholders
• Bachelor's degree in Supply Chain, Operations, Business or a related field, or equivalent experience

Nice to Have

• Experience supporting field operations, facilities, construction or multi-site environments
• Experience in data center, energy, industrial or infrastructure settings
• CPSM or a similar procurement certification

Why this role matters

Point solution vendors keep our sites safe, connected and ready to operate. By owning this portfolio end to end, you'll make sure no site waits on a vendor, no agreement lapses unnoticed, and every dollar of spend is tracked and accounted for. You'll give our site teams one consistent partner to rely on and free senior vendor leadership to focus on larger strategic contracts. Your work will feed directly into the KPI reporting