Accountable for reliable execution of US logistics operations within the defined market and business scope. Lead and manage day-to-day logistics operations for the US, ensuring reliable, compliant and cost-effective importation, warehousing, transportation and distribution execution for the US Behring business.
Reporting and Leadership Scope
- Lead the US logistics function and assigned support resources
- Provide daily direction, coaching and performance expectations
- Coordinate closely with Supply Chain, Quality, Affiliate Stakeholders and Logistics partners.
Core Responsibilities - Operations
- Monitor and manage execution of imports/inbound shipments from manufacturing sites to US 3PL with freight forwarders and customs.
- Direct daily warehouse, transportation and distribution activities
- Monitor order flow, inventory movement/reconciliation, delivery execution and operational exceptions
- Resolve service issues and coordinate recovery actions
- Ensure operating procedures and controls are followed
- Maintain reliable execution during volume changes and operational disruptions
Core Responsibilities - Service, Cost and Complianc e
- Deliver US service, cost and compliance targets
- Track operational performance and investigate deviations
- Budget planning, forecasting and cost control for the US Behring logistics cost center
- Partner with Quality on deviations, CAPAs and inspection readiness
- Maintain documentation and evidence needed for internal and external audits.
Core Responsibilities - Vendor Governance
- Manage freight forwarders and customs execution and performance
- Manage day-to-day performance of US 3PL and transportation providers
- Review service results, issues and corrective actions
- Escalate recurring failures and support contract or scope discussions
- Verify vendor adherence to agreed procedures and performance expectations
Core Responsibilities - Projects and Integration
- Lead and/or participate in US logistics projects and operational changes
- Coordinate local implementation activities, testing, readiness and stabilization
- Provide US operational requirements and subject-matter input Business Continuity and Escalation
- Own first-line resolution of US operational issues
- Maintain market-level contingency plans and escalation contacts
- Coordinate incident response with Quality, Supply Chain, Finance, business stakeholders and Logistics partners. Decision Rights
- Make market-level decisions within approved policies, budgets and operating procedures
- Prioritize US operational resources and recovery actions
- Escalate decisions with material financial, quality, supply or business impact Key Stakeholders US Commercial, Supply Chain, Finance, Quality, Regulatory Affairs, Sourcing, Manufacturing and logistics service providers Performance Measures
- US customer service and delivery performance
- Imports / inbound shipments delivery performance
- Warehousing and transportation execution
- Cost performance versus budget
- Deviation and CAPA closure
- Inventory accuracy and operational compliance
- Vendor performance and issue recurrence
- CI & Cost Savings Initiatives
Experience and Qualifications
- Bachelor’s degree in supply chain, logistics, business or a related field, or equivalent experience
- Significant logistics operations experience in a regulated environment
- Demonstrated experience managing imports, 3PL, transportation and distribution performance
- Working knowledge of quality systems, deviations, CAPAs and operational compliance
- Strong operational problem-solving, stakeholder management and execution skills
Leadership Competencies
- Execution discipline
- Operational problem solving
- Accountability and follow-through
- Team coaching
- Clear stakeholder communication
- Continuous improvement mindset