Manager - Training Deployment (Onsite)

United Airlines; Denver (CO); On-site; USD 102,000 - 133,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

Employee assistance program

Commuter benefits

Paid holidays

Paid time off

401(k)

Flight privileges

Job summary

United Airlines is seeking a Manager – Training Deployment to coordinate training delivery for Airport Operations across system hubs, regional stations and international operations. You will lead a team of instructors delivering initial, recurrent and ad-hoc training across hubs, regions and vendors.

Responsibilities include translating business needs into learning solutions, managing budgets and resources, and driving adoption of learning technologies to ensure timely, high-quality programs.

Qualifications

• 3+ years of relevant experience.
• 2+ years of operational experience.
• Willingness to travel up to 25%.
• Experience working in a fast-paced environment.
• Intermediate to advanced computer skills in Word, Excel, Outlook, and databases.
• Excellent time management, follow-through and organizational skills.
• Experience building strong relationships and working in a team environment.
• Strategic and forward-thinking skills.
• Must obtain a SIDA badge to work at the airport.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualification.
• Reliable, punctual attendance is an essential function of the position.

Responsibilities

• Translate business requirements into learning solutions that meet performance, regulatory, and bargaining requirements.
• Ensure training programs are timely, of high quality and within budget.
• Manage training resources, materials, facilities and enrollment/training tracking.
• Drive implementation and adoption of learning technologies with users.
• Collaborate with learning technology leaders to track courses in the LMS.
• Ensure test administration and results comply with policies and legal requirements.
• Assess competencies and plan curriculum development.
• Partner with leaders to prioritize curricula design, development, testing and evaluation.
• Provide timely support to hubs to deliver high-quality training and escalate issues system-wide.

Skills

Operational experience

Team collaboration

Time management

Strategic thinking

Relationship building

Tools

Word

Excel

Outlook

Databases

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Minimum qualifications:

• 3+ years of relevant experience
• 2+ years of operational experience
• Up to 25% of travel required
• Experience working in a fast-paced environment
• Intermediate to advanced computer skills in Word, Excel, Outlook, and databases
• Excellent time management, follow-through and organizational skills
• Experience building strong relationships and work in a team environment
• Strategic and forward-thinking skills
• Must obtain a SIDA badge to work at the airport
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred Qualifications:

• 1+ years of experience in education or adult training
• 1+ year leading an operational or staff planning team
• Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them to support research, analysis, content creation, and problem-solving. Apply critical thinking to validate AI-generated outputs while adhering to organizational policies for responsible AI use, data privacy, and security

Qualifications

About the Job:

The Manager – Training Deployment is responsible for the coordination of training delivery for Airport Operations employees for the system hubs as well as regional metro and line stations and regional international operations. They oversee training delivery for Airport Operations Cargoemployees and leaders for each hub; up to 50 metro/line stations in addition to vendor service providers. The position leads a team of training instructors who implement worldwide training. The leader supports leadership in the stations and region with initial, recurrent and ad-hoc training experiences as needed.

Core accountabilities / key responsibilities:

• Translates the business requirements into the learning solutionscommensuratewith performance, regulatory, and collective bargaining agreement requirements
• Executes processes to ensure training programs aretimely, of high quality and within budget
• Manages shared training service resources, distribution of materials, facility and equipment,enrollmentand training tracking
• Drive implementation and adoption of learning technologies with users
• Collaborates with learning technology leaders to ensureaccuratetracking of courses in Learning Management System
• Ensures test administration and use of test results conform to company policies and legal requirements
• Diagnoses required competencies andassessescurrent capabilities for curriculum development
• Partner with leaders to prioritize curricula design and development, testing and evaluation
• Acts as a resource to the hub to executetimely, high-quality training programs and elevate issues to a systemlevel forresolution

The base pay range for this role is $102,220.00 to $133,194.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [e-mail]