Manager, Training
Syncreon
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Job summary
DP World, Atlanta-based, is seeking a experienced Manager, Training to lead workforce readiness for new data center start-up projects. You will develop structured training plans, SOPs, and curricula for traveling teams and collaborate with Operations, Safety, Quality, and Engineering leadership to ensure safe, efficient execution.
The role requires hands-on training delivery, the ability to build internal training capability through Train-the-Trainer programs, maintain competency records, and
Qualifications
- Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, Operations Management, or a related field.
- Experience in training management or learning and development within logistics, distribution, manufacturing, or similar environments.
- Ability to develop, implement, and manage structured training programs for frontline employees.
- Strong leadership, communication, and organizational skills.
Responsibilities
- Lead training and workforce readiness activities for traveling teams supporting new data center start-up projects.
- Develop and implement structured training plans, SOPs, work instructions, and instructional materials.
- Partner with Operations, Safety, Quality, and Engineering to align programs with requirements.
- Coordinate onboarding and hands-on training for data tower handling.
- Establish competency assessments and maintain certification records.
- Implement Train-the-Trainer programs to build internal capabilities.
- Monitor training effectiveness through assessments and performance metrics.
Skills
Education
Tools
Job description
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Travel Required | Multiple Locations
Are you an experienced training leader who enjoys developing people, building effective training programs, and preparing teams for operational success? This is your opportunity to play a key role in launching new data center operations with a global logistics leader!
We are seeking a dynamic and hands-on Manager, Training to lead training and workforce development initiatives for traveling teams responsible for receiving, handling, assembling, and placing data towers at new data center locations. This role will oversee the development and delivery of training programs, establish consistent work standards, evaluate employee competency, and ensure teams are fully prepared to execute operational activities safely and efficiently.
If you're passionate about employee development, enjoy building training programs from the ground up, and thrive in fast-paced, evolving environments — we want to hear from you!
Lead training and workforce readiness initiatives for new data center start-up projects
Develop training programs, materials, and work instructions that directly impact operational success
Work closely with Operations, Safety, Quality, and Engineering leadership
Build consistent training standards and employee competency programs across multiple locations
Play a critical role in preparing traveling teams for successful project execution
Support hands-on learning, employee development, and continuous improvement
Travel to new locations and lead training initiatives as projects launch
Join a growing global organization with opportunities for professional growth
Lead training and workforce readiness activities for traveling teams supporting new data center start-up projects
Develop and implement structured training plans, role-based curricula, standard operating procedures (SOPs), work instructions, and instructional materials
Partner with Operations, Safety, Quality, and Engineering to identify training needs and ensure programs align with operational and customer requirements
Coordinate employee onboarding, orientation, classroom instruction, and hands-on training for receiving, handling, assembling, and placing data towers
Establish competency assessments and verify employees are qualified to perform assigned tasks independently
Develop and maintain training matrices, certification records, and employee competency documentation
Implement Train-the-Trainer programs to build internal training capabilities and ensure consistent instruction across locations
Monitor training effectiveness through employee assessments, observations, leadership feedback, and operational performance metrics
Identify skill gaps and implement targeted training initiatives to improve safety, quality, productivity, and employee performance
Maintain accurate and audit-ready training documentation, ensuring compliance with company policies and established standards
Collaborate with Operations and IT teams to support systems training and employee readiness for operational technology
Provide regular workforce readiness updates to site leadership, including training progress, competency levels, and areas requiring additional support
Support continuous improvement by updating training materials and processes based on operational feedback and lessons learned
Coordinate the transition of training responsibilities and documentation to local operations teams following successful site launches
Travel to subsequent data center locations to lead training and workforce readiness initiatives as each project begins
Experience in training management, learning and development, or operational workforce development within logistics, distribution, manufacturing, or similar operational environments
Proven ability to develop, implement, and manage structured training programs for frontline employees
Experience delivering hands-on operational training and evaluating employee competency
Strong understanding of training standards, safety procedures, quality requirements, and standardized work practices
Experience developing SOPs, work instructions, training materials, and competency assessments
Ability to manage training priorities and coordinate multiple initiatives in fast-paced environments
Strong leadership, communication, presentation, and organizational skills
Experience partnering with Operations, Safety, Quality, HR, Engineering, and other cross-functional teams
Ability to evaluate training effectiveness and connect learning outcomes to operational performance
Experience maintaining training records, employee certifications, and compliance documentation
Willingness and flexibility to travel to new project locations as business needs require
Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, Operations Management, or a related field preferred
Experience supporting new site launches, operational start-ups, or project-based workforces
Background in data center operations, equipment handling, assembly, or technology infrastructure environments
Experience implementing Train-the-Trainer programs or Training Within Industry (TWI) methodologies
Familiarity with ADDIE, adult learning principles, and instructional design methodologies
Experience with Learning Management Systems (LMS), Warehouse Management Systems (WMS), and operational training technologies
Knowledge of ISO standards, audit readiness, and training documentation requirements
Experience developing training matrices and competency-based certification programs
Lean, Six Sigma, or training-related certifications are a plus
AtDP World, we are transforming global logistics through innovation, teamwork, and operational excellence.
This is more than a Training Manager position — it's an opportunity to build the skills and capabilities of the teams responsible for launching new data center operations, establish training standards, and help create a culture focused on safety, quality, and continuous improvement.
If you're ready to develop talent, lead impactful training initiatives, and make a lasting difference across multiple projects,
Responsible for establishing, governing, and executing a comprehensive training and competency framework that enables both new site launches and steady-state operations to achieve and sustain operational excellence. This role may be site-based or traveling/launch-focused, depending on business need, and ensures consistent application of DP World’s training standards across locations.
The position owns the end-to-end development, standardization, and delivery of training—covering process documentation, instructional design, systems readiness, and trainer capability—to ensure operational processes are effectively taught, embedded, and transitioned to local teams once required competence is demonstrated.
Through robust standards, role-based curricula, and a scalable Train-the-Trainer (TTT) model, the Training & Standards Manager ensures audit-ready compliance, high adoption of systems and processes, and long-term site sustainability. The role links training effectiveness to operational KPIs to ensure each site is equipped to operate independently beyond launch or stabilization.
- Own and govern the Training & Launch Standards framework, including role-based competencies, certification requirements, documentation standards, and evaluation cadence aligned to DP World’s launch blueprint and operational model.
- Establish and maintain a Train-the-Trainer (TWI/TTT) methodology grounded in adult learning principles (andragogy) to scale internal capability and ensure consistency across sites.
- Apply ADDIE and ISO principles to curriculum and material development (SOPs, SWIs, job aids, visual standards, simulations, microlearning).
- Identify operational training needs through job task analysis, performance data, audits, and regular consultation with Operations, Quality, Safety, and HR.
- Partners with site leadership and functional leads to ensure training aligns with operational requirements and business objectives.
- Lead development and maintenance of SOPs, work instructions, and job aids for launch and steady-state operations, ensuring clarity, version control, visual management, and exception handling.
- Build and maintain role-based training matrices for direct and indirect labor, ensuring audit-ready documentation of competency and certification.
- Deliver training directly (classroom, on-the-job, and systems-based) and/or oversee delivery through certified site trainers.
- Recruit, certify, coach, and evaluate trainers; conduct TTT bootcamps and facilitation practicums.
- Monitor trainee progress and training effectiveness through assessments, observations, manager feedback, and performance outcomes.
- Evaluate training impact by linking learning outcomes to operational metrics (safety, quality, productivity, SLA adherence).
- Coordinate and deliver systems/WMS training (receiving, putaway, picking, sequencing, inventory control, reporting, etc.).
- Embed UAT scenarios, simulations, and role-based quick reference guides to drive adoption and data integrity.
- Partner with Operations Launch Managers/Specialists and IT to align system configuration, test cases, and training environments.
- Support site launches through structured training deployment, ramp-up support, and post-launch stabilization.
- Ensure effective transition of training ownership to site leadership once competency and certification requirements are met.
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between allnations and cultures– not just in what we do but how we behave.
We arededicated to creating a culture where everyone feels respected, supported, andempowered to reach their full potential. We believe that embracing inclusion anddiversity, drives innovation and growth and helps us connect people, businesses, andsocieties. Free minds and different perspectives are changing our world, and together we canchange what’s possible.
The DP World family comprises of syncreon, Imperial and P&O.
Nearest Major Market: Atlanta
Job Segment: Logistics, Supply Chain Manager, Learning, Lean Six Sigma, Six Sigma, Operations, Human Resources, Management
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